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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

December 01, 2020

Relieved excellent customer service and my car was ready more then an hour before I was told it would be which was a pleasant surprise. Anthony was on it from the beginning and we appreciate that! More

by meyami2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 02, 2020 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

December 01, 2020

I had to take my car in for its first standard service, and it was a quick, painless experience. Roman even arranged for a ride for me, since I also needed some recalls completed. More

by jefferey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 02, 2020 -

Rusnak Volvo Cars responded

We are very happy to have provided you with such a positive experience during your first service with us! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2020

Great sales team, loved V, very helpful and patience with me. Gave me options on several vehicles. Offered leasing on a new car worked perfectly for what I was looking for. More

by jimmie_vega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Dec 02, 2020 -

Rusnak Volvo Cars responded

Hi Jimmie, Thanks for your review and feedback. We are thrilled that we were able to help you get into a new car, and we hope you are enjoying it. Please reach out if you need anything!

December 01, 2020

I had an appointment for an oil change and didn't realize I'd still wait 2hrs. Upon return, the car was dripping wet along the doors and windows from the car wash, which left water spots on the side mirrors More

by WHITE_TIGER_0_0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Marino
Dec 16, 2020 -

Rusnak Volvo Cars responded

Hello, Thank you for sharing your feedback about your oil change. We want our guests to be happy with their service visits and I would like to learn more about this. Please consider reaching out to me at your earliest convenience. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

November 28, 2020

From making an appointment, to the service advisor, Anthony, upon arrival to picking up my SUV, my experience was nothing short of professional care and exceptional ease. I was pleased that the car wa More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share what a positive experience you had working with our team for the services for your SUV! If there is anything further we can help you out with, let us know. See you next time at Rusnak Volvo Cars!

November 27, 2020

The sales person Chris was excellent - also excellent in the area of customer service, service, and the knowledge and workings of the Volvo S60. I would highly recommend him to anyone. More

by pebwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Nov 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We will be sure to thank Chris for providing you with knowledgeable service. We look forward to working with you again!

November 25, 2020

Always a pleasure to work with Service Dept here. Anthony is friendly and helpful. My car was in and out in a short time. Thank you More

by LESLY_MOLINA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 25, 2020 -

Rusnak Volvo Cars responded

Lesly, thank you for taking the time to share your service ex[eroemce with Anthony! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 25, 2020

Service was excellent. Vehicle was clean and ready to go when I called for it. Anthony Marino was on top of the service needs and got me an Uber ride when I needed one. More

by DON MCCONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Don! We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again!

November 25, 2020

Loved that my car was washed! Thanks so much! Stay safe and healthy! Took my car in for the recall service and it was completed. More

by MOONMAGIC09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 28, 2020 -

Rusnak Volvo Cars responded

We appreciate the amazing review and look forward to working with you again!

November 24, 2020

Anthony always greets me in a friendly and professional manner. He is straight forward and always accommodating. He recently offered an Uber in light of shuttles not being available. He is solution minded. More

by GSHOCKLEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you have had good service experiences with us and with the help of our team, especially Anthony. We value your business and we hope that you will continue to visit us!

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