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Rusnak Volvo Cars

Pasadena, CA

4.9
1,303 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,303 reviews

December 07, 2020

Anthony was able to slot me into my preferred time. Service was good. He updated me about items that needed attention. The price was very fair! Great service, as always. More

by CASTILLONCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of our team, especially Anthony. We look forward to any future visits.

December 07, 2020

Rusnak Volvo resolved my service issue the same day, and everyone I came in contact with was very friendly and accommodating. Roman Garcia was my service representative, and he immediately anticipated what More

by mcoccagna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful feedback! We are happy to know that you had a good service experience with us and to know that our team was accommodating and friendly, especially Roman. We value your business and we hope that you will continue to visit us.

December 07, 2020

Setting an appointment was easy, dropping my car off was pretty fast, Anthony explained what they were going to do, and my car was ready when promised. It even got washed! More

by LSNELL
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star service experience with us and with the help of Anthony. We hope that you will continue to choose us as your dealership!

December 07, 2020

Na'eem was professional and helpful as usual. I cannot speak highly enough of his service. Car was ready when he promised. Volvo service department is one of the best. More

by Pasadena client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet at the cashier also good
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share what a positive experience you had working with our team at Rusnak/Pasadena Volvo Cars. We're super happy to see your satisfaction. See you and your Volvo again next time!

December 07, 2020

Chris answered all of our questions. Chris was extremely knowledgeable about the car we wanted. When he was handing over the keys he thoroughly went over everything we needed to know. We felt our car buyi More

by monstro808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that our team was attentive and helpful during your sales experience, especially Chris. We value your business and we hope that you enjoy your car!

December 05, 2020

This dealership has very nice staffs and gives very professional services, and I bought my XC90 and had my car being take care of here. I will suggest this place to my friends. More

by XUEZ2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gacia, Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the positive review. We appreciate your business so much. See you next time for any future services for your Volvo XC90!

December 04, 2020

Problem was fixed and service was excellent. Anthony was an excellent service rep and kept us updated on the car. We are satisfied with Rusnic More

by BBELLMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 04, 2020

My service representative could not have been more concerned and caring about me as well as my car. I'm 82 and so very concerned regarding how to have the necessary things taken care of during this p More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Bob, thank you so much for your sweet words! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

December 04, 2020

This place was clean.The people are friendly and This place was clean. The people are friendly and courteous. I didn’t need to wait too long for service. The service department people are knowledg More

by Shu-Yuan Cheng Linna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

December 03, 2020

Great service from Anthony. He is kind, attentive and professional. During this visit, I had a part replaced due to safety recall notice. The work was done promptly. I go to Rusnak Volvo for all service More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Anthony. We value your business and we are always here to help!

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