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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

December 04, 2020

My service representative could not have been more concerned and caring about me as well as my car. I'm 82 and so very concerned regarding how to have the necessary things taken care of during this p More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Bob, thank you so much for your sweet words! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

December 04, 2020

This place was clean.The people are friendly and This place was clean. The people are friendly and courteous. I didn’t need to wait too long for service. The service department people are knowledg More

by Shu-Yuan Cheng Linna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

December 03, 2020

Great service from Anthony. He is kind, attentive and professional. During this visit, I had a part replaced due to safety recall notice. The work was done promptly. I go to Rusnak Volvo for all service More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Anthony. We value your business and we are always here to help!

December 03, 2020

I love this dealership. I come all the way down from Sacramento to have my car service here because they are honest and pay attention to every detail. More

by SNTOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and we look forward to any future visits!

December 02, 2020

I had some specific requests regarding allergies & cleaners that usually get dismissed by businesses we deal with. I appreciate Volvo’s attention to my needs & following through with my requests. More

by JW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for that great review! Roman was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 02, 2020

I really appreciated the promptness and the break down and explanation of what was needed and what wasn't. Roman was quick to help and Josue was friendly, informative, and actually quite personable. A tru More

by Ms.Lailin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Garcia & Josue-Service Tech
Dec 02, 2020 -

Rusnak Volvo Cars responded

Hi Ms. Lailin, We're always more than happy to answer any questions you have. Thank you for your great feedback for Ramon and Josue. Please reach out if we can help with anything else!

December 02, 2020

I utilized their valet pick up service for the work that needed to be done. Anthony was prompt and had provided good communication. I really do appreciate that safety measures were taken during the process. More

by dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 02, 2020

Excellent service. Anthony always goes above and beyond. Highly recommended and am satisfied with every service. Great communication. Everything was completed in timely manner as outlined during the check i More

by SIMON.ZIENKIEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Simon! We are so pleased to see that Anthony's outstanding service earned your recommendation. We will be sure to let him know that his communication and prompt service made your day. If we can do anything else for you, please be sure to let us know.

December 01, 2020

I had Amazing service from Anthony Marino. He was so helpful! He answered all my questions, was so patient with me, and got my car back the same day! he also got me a loaner! Jeanette was also very help More

by MENASH87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette, Ephrem Yohannes, Anthony Marino
Dec 02, 2020 -

Rusnak Volvo Cars responded

We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Anthony, Ephrem, and Jeanette have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

December 01, 2020

Anthony Marino was very professional and provided great communication. He provided projected completion timelines which were accurate to allow for me to schedule my day. I appreciate his service and look More

by TVUONG59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 02, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share this great feedback for Anthony. We're proud to read what an efficient experience you had. If there is anything further we can help with, please do not hesitate to reach out!

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