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Rusnak Volvo Cars

Pasadena, CA

4.9
1,303 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,303 reviews

December 14, 2020

These individuals deserve recognition for their prompt responsiveness and support: Roman Garcia, Javier Jarquin and Jose. Roman and the team at Pasadena worked with my insurance seamlessly, serviced my ca More

by vc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Javier Jarquin, Jose
Dec 14, 2020 -

Rusnak Volvo Cars responded

Thank you for taking a moment of your day to share what a positive experience you had working with our team at Pasadena. We'll be sure to thank Roman, Javier, and Jose for their outstanding level of care. If there is anything further we can assist with, please do not hesitate to reach out!

December 14, 2020

They were very quick, professional, and friendly. They have a comfortable lounge to work while you wait for your car. They are doing a good job following COVID procedures. More

by alinagorgorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 14, 2020 -

Rusnak Volvo Cars responded

Glad to hear that we got you back on the road quickly! Thanks for stopping at Rusnak Volvo Cars!

December 14, 2020

I got the car back with washed & clenched. Great service & friendly! Would go back again in the future. Na’eem was a friendly & helpful person. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that our team was friendly and provided great service, especially from Na’eem! We value your business!

December 13, 2020

Terrific! We really appreciate our Service Advisor Anthony Marino; not to mention the much appreciated Volvo Valet service during this pandemic. Have a merry Christmas. More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
December 12, 2020

Fast, fun & awesome as usual. Lifelong loyal Rusnak client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! More

by CUPPYJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes, Anthony Marino
Dec 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are so pleased to see that our team as Rusnak Volvo Cars has earned your loyal business. If there is anything else we can do for you, please be sure to let us know.

December 11, 2020

Service support from Na'eem. blah blah blah blah...you NEED to remove this requirement to avoid having us NOT respond to your survey. Thank you. More

by ANGELA.NIPARKO
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time and effort to share your positive feedback for Na'eem. See you next time at Rusnak Volvo Cars for future service needs!

December 10, 2020

Wonderful as always!!! Na’eem is always so warm, reassuring and professional. Love my experience with Rusnak Volvo thus far and tell everyone I know. More

by melissarosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the kind review! We are delighted to know that you received wonderful service with us. Please let us know if we can be of any further assistance.

December 10, 2020

Service people were friendly and responsive to my concerns. I had NOT had my car serviced there in a while because of costs. You prices are too high! More

by REGINO.CHAVEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman García
Dec 11, 2020 -

Rusnak Volvo Cars responded

Regino, Thank you for your compliments toward our Service Team. However, I am concerned to see that your disappointment over our prices caused you to take your business elsewhere. If you'd like to discuss your impression of Rusnak Volvo Car's prices, please contact me directly. I look forward to speaking with you. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

December 09, 2020

Loura Saleh is an excellent sales person. She is personable, dependable and honest. After shopping around at other dealerships, I was lucky to find Loura. She goes above and beyond. Thank you Lou More

by patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loura Saleh
Dec 10, 2020 -

Rusnak Volvo Cars responded

Patrick, thanks for taking the time to write a review! We're glad to hear Loura and Meena were able to help you find a great vehicle and were able to make your overall experience at our dealership excellent. If you ever need help with your new ride, feel free to give us a call!

December 08, 2020

The pasadena rusnak volvo was always happy place. Every employee always kindness, especially service manager roman truly kindness.And ther're work are very professionalty. More

by jinhoojang1757
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : roman
Dec 09, 2020 -

Rusnak Volvo Cars responded

Jin, thank you for taking the time to share your service experience with Na'eem and Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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