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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

December 27, 2020

Anthony provides a great service experience. Very knowledgeable about our Volvo and how to take care of it. Very friendly and communicates well. Brings us back. More

by GNAKELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 28, 2020 -

Rusnak Volvo Cars responded

Kelley, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 26, 2020

The service department was great. They were on time, serviced my car, and even washed it, which was a nice bonus! It took a little longer than expected, probably due to the wash, so it was worth the wa More

by jenniferhpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia--great!
Dec 26, 2020 -

Rusnak Volvo Cars responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Roman! Thanks for your business.

December 25, 2020

Great service! Anthony is always friendly and knowledgeable. He takes the time to solve any issues with my car. I always know I can call on him and all the people at Rusnak! More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review with Anthony and our team! We hope you consider us again.

December 24, 2020

Na'eem is alway friendly and very responsive. Greatly Na'eem is alway friendly and very responsive. Greatly appreciate the interest he shows in the details and makes sure any follow-up items are addre More

by DAVIDCCOBB71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Rusnak Volvo Cars! Safe travels.

December 24, 2020

I appreciated the valet service during the pandemic. We have a disabled adult child and during the pandemic it has been difficult for me to get out much. It was a huge help to have the car picked up and r More

by wkpylko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Rusnak Volvo Cars! We hope to be of service to you again!

December 24, 2020

Service advisor was available and prepared at my appointment time. Very upbeat and friendly! Communication throughout the day was impeccable. Service and recall were completed along with front br More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi Beth- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review! We're thrilled to hear Na'eem, Jose, and Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 24, 2020

Naeem, the Service Manager & Edmond, the Service Teach are the best. I wouldn't want anyone else to take care of my car or my sister's car. Yes, we both have Volvo! More

by HEDAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmond, the service tech
Dec 25, 2020 -

Rusnak Volvo Cars responded

Thank you! We appreciate you choosing Rusnak Volvo Cars! We hope to see you again soon!

December 22, 2020

I had a great experience here. Everything was smooth and easy, and everyone was very respectful of my hesitation to be inside the dealership. We were able to do every transaction either over email or outsid More

by SAMANTHA W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Samantha! We are so pleased to see that the Rusnak Volvo Cars team provided you with patient and personable service. If there is anything else we can assist you with, please be sure to let us know.

December 22, 2020

Great. Thank you Z z z z z z z x z z z c z z c c z x c Great. Thank you Z z z z z z z x z z z c z z c c z x c v b n m More

by AMY.WHIRLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 23, 2020 -

Rusnak Volvo Cars responded

Amy, thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

December 22, 2020

Always greeted with a warm smile and genuine care from Anthony! He’s always looking for solutions to give me peace of mind! Love working with him. More

by AGENTBLIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 23, 2020 -

Rusnak Volvo Cars responded

Thank you so much for sharing your great review with Anthony! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

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