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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

December 31, 2020

Excellent Sales team! Return customer this this sales team has proven themselves to me and my family. Thank you Jimmy and Sally for your hospitality. More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Nick! We can't wait to let Jimmy and Sally know how pleased you are with their kind service. If Rusnak/Pasadena Volvo Cars can do anything else for you, please be sure to let us know.

December 30, 2020

This is our second service at Volvo Pasadena this year, and both were with Anthony. Anthony is the best, he always goes above and beyond, we love him! More

by GRACELIU269
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 30, 2020 -

Rusnak Volvo Cars responded

Grace, your review made me smile. We love hearing that our employees, such as Anthony, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

December 30, 2020

Roman and the service team were great. Service was scheduled for mid morning and they still performed the service and had my car ready by the end of the day. Very friendly and knowledgeable. More

by DWATTS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Your review made me smile. We love hearing that our employees, such as Roman, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

December 30, 2020

Super friendly staff, easy drop off and pickup in the service center, Covid safety protocols made me feel safe. Anthony was a pleasure to work with! More

by MARIANNE.CHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Marianne, thank you for taking the time to share your easy service experience with Anthony! We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

December 30, 2020

As always, excellent service and professionalism. Due to the Covid -19 they have implemented safety procedures in order to assure extra care and sanitation for each car. More

by DIGLESIAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for your thorough review. Now more than ever we are taking our valued customer's feedback to heart, and are committed to offering you the exact same quality care we always have before. We are thrilled to learn your time with us reflected this. If you or your vehicle should need future assistance, please let us know. We look forward to working with you again, and stay safe!

December 30, 2020

My 20,000 maintenance service went well. Despite being very busy, I was checked in within 5 minutes and my car was finished when promised. I appreciated that Rusnak arranged for an Uber ride back home. More

by MO_YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for coming to see us at Rusnak/Pasadena Volvo Cars for your 20k maintenance service! Should you need anything else, please let us know.

December 30, 2020

Roman and the service team were great. This was my first service there and it was in response to a non-scheduled emergency (flat tire). They saw me quickly and assessed the situation and were prompt in the More

by WAYNE BOTTOMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Wayne, thank you for taking the time to share your great service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 30, 2020

Stellar service everytime! The best around. Awesome. Always friendly and good. Superb. Top notch professionals. Don’t take your car anywhere else for service. Incredible More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 29, 2020

Fast friendly service was delivered once again by the staff at Rusnak. I'd like to thank Anthony for solving my car's problem and being very helpful! More

by DAVERODRG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 29, 2020 -

Rusnak Volvo Cars responded

Thank you, Dave, for sharing your fast and friendly service experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2020

Roman was extremely helpful and made our experience pleasant. He double checked everything to make sure I had the best experience without having to come back. We will definitely continue with Rusnak Pa More

by scottihousehold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 28, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the kind words with Roman and our team! We're glad to hear your experience was the best you've ever had. We appreciate your business and hope to see you again.

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