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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

January 20, 2021

the best service i have ever had, Roman Garcia was the Great. he took care of my 2020 Volvo and my wife's 2020 Volvo. I had new brakes put on and he did the 10,000 mile service on both cars. I am very More

by THEANTHONYESTEVEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 21, 2021 -

Rusnak Volvo Cars responded

Anthony, thanks for the positive review. We love hearing that our employees, such as Roman, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

January 20, 2021

Quick check-in, put me a in a loaner and completed window tint, coating, and dent removal in timely manner. Great communication via txt throughout the day. Highly recommend this dealership for any of your More

by SIMON.ZIENKIEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Ronnie Ton-That
Jan 21, 2021 -

Rusnak Volvo Cars responded

Simon, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2021

Anthony performed good service to my XC60. Thank you. He answered all my questions and showed me some features in the car that I need to know. More

by minh_phan46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 21, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit. We'd love to assist you again.

January 19, 2021

Finally got my brakes fixed after a year of waiting. Roman got me into a rental and took very good care of me and my vehicle! More

by ec204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman García
Jan 20, 2021 -

Rusnak Volvo Cars responded

It is wonderful to know that you were provided with great care from Roman and our team at Rusnak Volvo Cars. Feel free to reach out if we can assist with anything else!

January 18, 2021

I always dread sales experiences. Sales isn't totally honest and tries to get you to do a credit check, financing uses fear for sale More

by cem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
Jan 19, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for sharing your feedback regarding your sales experience at Rusnak Volvo Cars. Customer satisfaction is important to us and I would like to listen more and address this. Would you mind reaching out to me at your earliest convenience? I would really like to hear from you. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

January 18, 2021

I usually dread having to service my car, but my recent experience with getting my car serviced at Rusnak Volvo was very smooth and efficient. There was no wait to getting checked in and the car was actua More

by CSHIN
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and with the help of our team, especially, Roman. We value your business at Rusnak/Pasadena Volvo Cars!

January 17, 2021

Its really good.Its to much nice chance for me.Many Its really good. Its to much nice chance for me. Many discount for my car. Manager was good. Kindly and smart. System was good. Service was good. More

by june.w.6096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Rusnak Volvo Cars responded

June, thank you for taking the time to share your great experience with Christopher! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

January 15, 2021

Roman was very helpfulBrought me in without an Roman was very helpful Brought me in without an appointment because I had a brake emergency N n n n n n n n n More

by AMITABHAMAZUMDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Jan 15, 2021 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your time with Roman! Thank you for stopping at Rusnak Volvo Cars!

January 15, 2021

I have worked with Anthony Marino for several years now. He is great to work with. I bought my car in for normal maintenance service. I mentioned to him that I noticed that a "mesh covering 2 hoses " a More

by ESALAZAR3516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 16, 2021 -

Rusnak Volvo Cars responded

Glad to see that you enjoyed your service experience! Thank you for stopping at Rusnak Volvo Cars!

January 15, 2021

My service was great. Na’eem and his team provide excellent customer service. Na’eems attention to safety for his customers is awesome and shows concern for following all required measures to assure More

by rlgoudeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 16, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your positive comments about Rusnak Volvo Cars! Thank you so much again for your feedback! We hope you have a great day!

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