Rusnak Volvo Cars

I had an appointment at 1pm, I called ahead to find out how long the service would take, I was told 2 hours. I had another appointment that day and Anthony made sure my car was done in 2 hour. That was v how long the service would take, I was told 2 hours. I had another appointment that day and Anthony made sure my car was done in 2 hour. That was very much appreciated More

Naeem(service writer) did an excellent job and Manuel the technician was awesome. They repaired my car is Steller time and I was back on the road in a few hours. Thanks guys. I will becoming back. the technician was awesome. They repaired my car is Steller time and I was back on the road in a few hours. Thanks guys. I will becoming back. More

I two recall to make it to my car and a change oil either, for me was very fast the job thank you for the time and the service, either, for me was very fast the job thank you for the time and the service, More

Mr. Adams consistently answers my questions, is knowledgeable, asks what is needed during my wait to be comfortable while being polite. He provides outstanding customer services. knowledgeable, asks what is needed during my wait to be comfortable while being polite. He provides outstanding customer services. More

Excellent work and good communication with the customer. Glad we went for a test drive to determine the root cause. Loved the loaner car. Thanks Glad we went for a test drive to determine the root cause. Loved the loaner car. Thanks More

Terrible service. I had told Chris the specific time I was coming in beforehand. He assured me that he would be ready for me at 2pm. There was nothing to negotiate. We were just buying out a lease that wa was coming in beforehand. He assured me that he would be ready for me at 2pm. There was nothing to negotiate. We were just buying out a lease that was ending. Despite knowing this, Chris was working with another customer when I arrived and had to wait. Then when he finally helped us we still had to wait for 4 hours while being told “it’s going to be another 15 minutes” about 5-6 times. I don’t understand why all of the paperwork was not prepared beforehand. Even if it was out of his control the courteous thing to do would have been to let us know “Hey, it’s going to be 4 hours, we can give you a ride home” or “You can come back tomorrow and pick the vehicle up”. Extremely unprofessional. At the end we had to stand within his eyesight to make sure that he was actually working on getting us out the door. The last thing we were waiting for was a car wash that ended up taking 30 minutes. I’m not sure why seeing that the car was already washed the day before. More

Great service, keep it up , good job, in a timely manner, all issues addressed in the yearly service. I was very impressed. I suggest that you keep up this good service. all issues addressed in the yearly service. I was very impressed. I suggest that you keep up this good service. More

Roman has helped me a couple times now, always 10/10. I appreciate his attention to detail and professionalism. This time was no exception. Repair and some extras were both completed same day, outstanding. appreciate his attention to detail and professionalism. This time was no exception. Repair and some extras were both completed same day, outstanding. Perfect communication via text. Having a loaner was the cherry on top. This rating is for Roman, but the entire rest of the service staff is fantastic and friendly, too...every time I come in. Thanks everybody! More

Came in for a new key and some parts. Was treated extremely well. Parts people are very knowledgeable and friendly. Sale staff was also great. extremely well. Parts people are very knowledgeable and friendly. Sale staff was also great. More

Christine was amazing! She helped me find and purchase the SUV I wanted, taking the time to make sure I got the package I wanted and teaching me about how to use the vehicle. Christine was friendly and ef the SUV I wanted, taking the time to make sure I got the package I wanted and teaching me about how to use the vehicle. Christine was friendly and efficient - I plan on visiting her again the next time I buy a vehicle. Thank you!!! More