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Rusnak Volvo Cars
Pasadena, CA
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,296 reviews
January 28, 2021
Knowledgeable and courteous service rep, timely communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. More
by EE
Verified CustomerEmployees Worked With
January 28, 2021
Always top rate service. Polite and courteous staff. xx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx More
by JKT
January 28, 2021
Both Jimmy and Patrick, who help me lease my 2020 xc90, were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. More
by jinnbusters
January 27, 2021
Roman provided me with excellent customer service. Thank you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. More
by MARICELA.MARTINEZ
Employees Worked With
Roman - 5 stars
January 27, 2021
Roman is very responsive and it's convenient to be able to text with him. I appreciate the loaner cars for major service. Everyone is professional and courteous. to text with him. I appreciate the loaner cars for major service. Everyone is professional and courteous. More
by RYANLEE508
Employees Worked With
Roman Garcia
January 26, 2021
Naeem is always positive and pleasant, he can make a major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! More
by CLAIREISM
January 26, 2021
They are less expensive than Galpin, who told me that an oil change would cost $190.00!!!! Na’eem is just the best service manager ! Love him! He is very thorough and patient and answers all questions. oil change would cost $190.00!!!! Na’eem is just the best service manager ! Love him! He is very thorough and patient and answers all questions. Also, George L. Is my mechanic there. He’s great! More
by ARDNIK2014
January 25, 2021
Roman, was an excellent service representative. He gave me frequent updates on the status of my car. And made sure that I was taken care during the process. me frequent updates on the status of my car. And made sure that I was taken care during the process. More
by Bhusband0
Employees Worked With
Roman Garcia
January 25, 2021
Rusnak Volvo always has friendly service and they are taking all precautions for COVID-19 safety. I had to get a part replaced due to a recall - I easily made an appointment and the replacement was compl taking all precautions for COVID-19 safety. I had to get a part replaced due to a recall - I easily made an appointment and the replacement was completed very quickly. More
by TERESA H
Employees Worked With
