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Rusnak Volvo Cars
Pasadena, CA
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,296 reviews
February 04, 2021
Great sales team and corrected work was good. Thank you very much, I appreciate the effort your group took care of. Hope the brakes were checked. very much, I appreciate the effort your group took care of. Hope the brakes were checked. More
by tmartindrs
Verified Customer
February 03, 2021
Great service, thank you Na'eem! I appreciated the time taken by Na'eem to explain the process and to keep me updated by means of text. taken by Na'eem to explain the process and to keep me updated by means of text. More
by Humberto Jaime
Employees Worked With
February 03, 2021
Made an appointment 2-days before the schedule date making the experience great. My drop off was easy add to that is Roman service consultant that’s exceptional. A professional, knowledgeable and perso making the experience great. My drop off was easy add to that is Roman service consultant that’s exceptional. A professional, knowledgeable and personal gentleman. Sounds like he is an add to the Volvo group so great job to add him to your family and likely see him again on my next visit. Roman Garcia is not listed on this survey as an option. Thanks! More
by mikesplace26
Employees Worked With
Roman Garcia
January 30, 2021
Great experience as always with Anthony. Always pleasant to deal with and I can always count on great customer service. He’s always ready to help. to deal with and I can always count on great customer service. He’s always ready to help. More
by Karismatica
Employees Worked With
Anthony Marino
January 29, 2021
Na'eem is always kind, quick and helpful. Great job as always on the service of my XC60. I never hesitate to bring my car back. Thanks! always on the service of my XC60. I never hesitate to bring my car back. Thanks! More
by MIKE@ARMS-STUDIO.COM
Employees Worked With
January 29, 2021
I've been pleased with Rusnak. The only things that bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not op bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not open at this time and hope it will get back to being open soon. The other issue you can't do anything about. More
by OSAGEBOB1
Employees Worked With
Anthony Marino
January 29, 2021
Very pleasant service experience with Advisor Roman Garcia. Explained results of diagnostic tests and offered additional recommendations without applying any pressure. Very courteous and professional. Garcia. Explained results of diagnostic tests and offered additional recommendations without applying any pressure. Very courteous and professional. More
by Rick Rodriguez
Employees Worked With
Roman Garcia, Service Advisor
January 28, 2021
Anthony Marino is a rock star - he has good customer service, honest and with good communication skills. He is definitely an asset to the organization service, honest and with good communication skills. He is definitely an asset to the organization More
by TPALMA
Employees Worked With
Anthony Marino
January 28, 2021
20k Service completed. Obviously VOLVO has not fixed the brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes so early. Redesign of brakes must take effect to remedy quick wear of brakes! More
by JULIOCG1
Employees Worked With
Roman Garcia
