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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

February 10, 2021

Anthony Marino makes everything painless every time. Amazing service from him and his staff every time. I def will keep coming back...thanks -tremaine emory More

by TEMORY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Feb 11, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with amazing service. We look forward to working with you again!

February 10, 2021

Very friendly and helpful, we were very happy with the service and excited to go home with our new vehicle. The staff helped with our questions and we were out the door quickly. More

by GRACE.ALLYCE
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review! Rusnak Volvo Cars is pleased to see that your service was exemplary and answered all your questions. Please come back at any time.

February 09, 2021

Scheduled service. Delivered as promised. Service agent communicated timely. Car returned clean and washed. No issues identified with this scheduled service. Thank you very much. More

by MAGICDOCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Rusnak Volvo Cars responded

Hi, Your review made us smile. We love hearing that our employees, such as Na'eem, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak Volvo Cars, we will be sure to keep up our timely services and courteousness.

February 09, 2021

I WAS VERY PLEASED AND APPRECIATED THE TEXT COMMUNICATION THROUGHOUT THE DAY WITH ROMAN GARCIA. HE STAED THE RECALL ITEMS THAT COULD BE FIXED. THE CAR IS RUNNING GREAT. More

by MDBDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROMAN GARCIA
Feb 10, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your satisfaction regarding the services received at Rusnak/Pasadena Volvo Cars. We're thrilled to know that your vehicle is running well. If there is anything else we can be of assistance with, please do not hesitate to reach out!

February 08, 2021

Josue was professional, quick to respond, empathetic, understandable, honest and easy to work with. I try hard to work around his scheduled hours in order to upkeep and make sure my vehicle is well taken More

by Ms.Lailin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Manzo
Feb 09, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you for the incredible feedback with Josue! It was wonderful working with you. We truly appreciate your business and welcome you back anytime you need help.

February 08, 2021

Everyone I have ever encountered in my 3+ years as a customer at Rusnak Volvo has been friendly and attentive. I have always trusted and appreciated their advice regarding the of service on my cars. I More

by ra.roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Feb 09, 2021 -

Rusnak Volvo Cars responded

Hi Roberts, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Na'eem and Roman have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

February 06, 2021

Na'eem provide great service and was there to answer any and all questions that I had. Kept me updated on the progress of the car and couldn't ask for better service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service experience at Rusnak Volvo Cars. We're happy to know everything went positively well with the help of Na'eem. If there is anything further we can help with, please do not hesitate to reach out. We hope you have a wonderful day!

February 05, 2021

Na'eem is professional, efficient and courteous. It's an absolute delight working with him. The entire process with the service department was a seamless one. Overall, a very positive experience. More

by NB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Na'eem and the Service Department for providing you with efficient and courteous service. We look forward to working with you again!

February 05, 2021

The only Volvo dealer in pasadena. Very personal service due to its size. Efficient and friendly staff. Great service advisor. Quick check in and check out. More

by VASKENBILEMJIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 07, 2021 -

Rusnak Volvo Cars responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2021

Great people. Got us in and out in a very quickly, took care of everything and even washed the car before returning it. The people were very friendly and competent. Our first time here and we will for sur More

by bkbooth777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 05, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service e experience! We are so pleased that Anthony to have provided you with such a positive experience. We sincerely value your business and look forward to working with you for years to come at Rusnak Volvo Cars.

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