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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

February 18, 2021

Rowan, was on point and a pleasure to work with !! Would recommend to all my friends, service department was friendly and communicated very well Throughout the day, More

by RAYAPODACA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowan Garcia
Feb 20, 2021 -

Rusnak Volvo Cars responded

Thank you so much for taking the time to share your recommendation for our team at Rusnak/Pasadena Volvo Cars. We are super happy to see your satisfaction. If there is anything further we can be of assistance with, please do not hesitate to contact our Service Department. See you again next time!

February 18, 2021

This is my second time visiting for service and I was in and out promptly. They had to fix/replace the rear cup holder. Thank you Roman! More

by SAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 19, 2021 -

Rusnak Volvo Cars responded

You're so welcome, Sam! We are so pleased to learn that your Service Appointment went so smoothly. If Rusnak/Pasadena Volvo Cars can do anything else for you, please be sure to let us know.

February 18, 2021

No No No No No No no no no no no no no no no no no no no no no no no no no no More

by TERRYGINSBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive rating, Terry! Rusnak/Pasadena Volvo Cars appreciates your feedback.

February 17, 2021

Roman never called me to tell me that he had to keep my car overnight, like he said he would. In fact, there was no communication at all - I had to call him to see what was going on and it was Anthony that More

by SARAJEAN22
Recommend Dealer
No
Employees Worked With
Roman, Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Sarajean, Thank you for sharing your review. We want to ensure our guests have excellent experiences at Rusnak Volvo Cars. If there is anything that has not been addressed, would you mind reaching out to me directly about it? Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

February 17, 2021

Roman provided great service. Thank you. Car was washed and looked good after service. All my problems were fixed without issue. Appreciate it. Thank you. More

by JAMES ALVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 18, 2021 -

Rusnak Volvo Cars responded

Glad to see that you enjoyed your time with our team here at Rusnak Volvo Cars! We hope you continue to choose us for all your automotive needs!

February 17, 2021

always a good service experience. Im glad I can rely on the service team for a friendly and trustworthy service experience. Anthony has consistently been a reliable service advisor. Thank You! More

by TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 18, 2021 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your service experience! Thanks for stopping at Rusnak Volvo Cars!

February 15, 2021

The service was as always exceptional. Antony Morino is a true professional and I appreciate his knowledge and service. He is very helpful and follows up diligently. More

by HMOHANAN
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We are so pleased to see that Anthony's exceptional service consistently exceeds your expectations. If there is anything else Rusnak Volvo Cars can do for you, please be sure to let us know.

February 12, 2021

Anthony Marino was very responsive and straight forward. He addressed the concerns and laid out a very concrete plan to address the concerns. He also acknowledged our prior purchases at the dealership. More

by sarabelle1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with responsive and straightforward service. We look forward to working with you again!

February 12, 2021

Na'eem Adams helped me during my last two service visits. He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the More

by Phil
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Rusnak Volvo Cars responded

We will be sure to thank Na'eem for his outstanding level of care during your service experience at Rusnak Volvo Cars. If there is anything further we can of assistance with, please do not hesitate to reach out.

February 10, 2021

I always have an amazing time with Rusnak Volvo in Pasadena. Quick and friendly, I just wish they would spend more time being responsive to all questions. More

by Toeknee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 11, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We are happy to know that you had a quick and friendly experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

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