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Rusnak Volvo Cars
Pasadena, CA
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,296 reviews
April 06, 2021
Na'eem has always been very professional, cordial and accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit. accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit. More
by RUBENC
Verified CustomerEmployees Worked With
April 06, 2021
Anthony Marino has been my Volvo service manager for 2 years and provides excellent customer service from booking through completion. During my last visit I also met Patrick Folsom in Sales about trading years and provides excellent customer service from booking through completion. During my last visit I also met Patrick Folsom in Sales about trading in for a new Volvo and he too was great to work with and got back to me right away with the trade in value while my XC90 was in the shop. More
by Andrew
April 02, 2021
Anthony Marino is an exceptional Service Associate. He Went above and beyond his duties. Very prompt in answering my concerns and knowledgeable with his craft. Please keep up the good work! Went above and beyond his duties. Very prompt in answering my concerns and knowledgeable with his craft. Please keep up the good work! More
by GALLANORT
Employees Worked With
Anthony Marino
April 02, 2021
my service advisor has always been anthony marino. he has always taken care of the issues with my car, though i wish there weren’t that too many. he is prompt in communicating with me. he always does his bes always taken care of the issues with my car, though i wish there weren’t that too many. he is prompt in communicating with me. he always does his best. More
by MFV_PH
Employees Worked With
Anthony Marino
April 01, 2021
The dealership is very conveniently located and has easy parking for customers. The showroom is very clean and attractive to be in. The operator is friendly and a gracious welcomed. The saleswoman knows the parking for customers. The showroom is very clean and attractive to be in. The operator is friendly and a gracious welcomed. The saleswoman knows the cars well. More
by wendy4413
Employees Worked With
Ronnie in finance, Verletta Massey
March 31, 2021
Pleasant first oil change experience. Waiting room was clean and finished in the timeframe given. Free wifi in waiting area. They washed my car. Thanks clean and finished in the timeframe given. Free wifi in waiting area. They washed my car. Thanks More
by SALAS.C509
Employees Worked With
March 31, 2021
Another dealership is closer to my home but I choose to come here. COVID protocols are well practiced and the staff are courteous and professional. come here. COVID protocols are well practiced and the staff are courteous and professional. More
by MSUAREZDC
Employees Worked With
March 30, 2021
Great experience. Most of the transaction was done through email, which is what I prefer. Admika was great, personable and responsive. Painless process and very quick through email, which is what I prefer. Admika was great, personable and responsive. Painless process and very quick More
by BILLKEFALAS
Employees Worked With
Adimika Rachell
March 29, 2021
We appreciate Rusnak Volvo, have bought or leased three vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The se vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The service department meets their appointment goals and communicates in a timely manner. More
by QUEUBALL
March 29, 2021
I like the new text based reminders. Service was courteous as usual. Thank you. I will come back. That is all I want to type. courteous as usual. Thank you. I will come back. That is all I want to type. More
by AEJ0
Employees Worked With
