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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

April 14, 2021

Christine Lee did an excellent job with the entire purchase process, and we were extremely satisfied with the experience. Ww would recommend Christine to friends. More

by allencchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Finance Manager
Apr 15, 2021 -

Rusnak Volvo Cars responded

Allen, thank you for taking the time to share your excellent car-buying experience with Christine and Ronnie! We hope you continue to enjoy your new ride! We'd love to assist you again in the future.

April 13, 2021

Christine was terrific and made everything easy. She responded to all my questions quickly and made the dealmaking hassle-free. She has earned my loyalty. More

by KATEKONDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Rusnak Volvo Cars responded

Kate Thank you for taking the time to share your feedback for Christine at Rusnak Volvo Cars. If there is anything else we can be of assistance with, please do not hesitate to reach out. We look forward to having you here again next time!

April 13, 2021

Anthony was perfect as usual.Great visibility and Anthony was perfect as usual. Great visibility and delivery of service. Could’ve be more satisfied with this Leve of service. Got my car repaired i More

by Brousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

We are here to take care of your vehicle needs at Rusnak Volvo Cars. If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

April 13, 2021

Passenger front seat got some scratches and stretch marks from the technician working on the wiring repair. I was a little disappointed to see this. More

by HASK2207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

Thank you for bringing this situation to my attention. While I appreciate your overall positive review, I would like the opportunity to learn more about the feedback provided regarding your service experience. Would you mind reaching out directly when you get the chance? Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 13, 2021

Adimika and the team at Rusnak Volvo were great. They helped me find the perfect Volvo for me and made the process very easy via email and through the phone to minimize time spent at the dealership. More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adimika Rachell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great feedback for our team at Rusnak Volvo Cars, Adimika. Congratulations on the perfect Volvo! If there is anything else we can do, please do not hesitate to reach out.

April 12, 2021

Great experience from start to finish. Chris was great and super responsive. No haggling, just a few email and we got to the agreed fair price. Ronnie was very professional and quick to make sure I can ge More

by Vinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Ton That
Apr 14, 2021 -

Rusnak Volvo Cars responded

Vinh- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Christopher, Na'eem, and Ronnie went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Rusnak Volvo Cars.

April 08, 2021

Very professional and patient, the new sales person, Jamie, she is knowledgeable and friendly, I think she is the one that make me wanted to get my first Volvo, she is very detailed. More

by ANCHILC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 09, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great experience with Na'eem, Jose, and Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 07, 2021

My 80k service went smoothly. Na’eem communicated findings with me in a timely manner. Shuttle was offered. Car was nice and clean when I picked it up! More

by Nicole Rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rusnak Volvo Cars responded

Nicole, thank you for taking the time to share your experience with Na'eem in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 07, 2021

I placed an order with Verletta - she was great and sent timely updates. Once the car arrived, Christine was helping us out and she was great as well! Very knowledgeable and helped us to get all the paperw More

by ZT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verletta Massey
Apr 08, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to mention Christine and Verletta! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 06, 2021

It always sucks when anything on my car breaks or needs repair, but it's always a pleasure to come here for service. Anthony is fantastic!! More

by CMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with a pleasant service experience. We look forward to your next visit!

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