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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

April 26, 2021

OUR SERVICE CONSULTANT WAS GREAT, ROMAN GARCIA. He was professional, knowledgeable, and friendly. He made all efforts to get me scheduled as soon as possible. More

by M.GRACIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 27, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Roman. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Rusnak Volvo Cars!

April 23, 2021

Anthony is always very kind and professional.He Anthony is always very kind and professional. He carefully listens to my needs and takes the time to access the problem my car was having . More

by BRUNABERGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 23, 2021 -

Rusnak Volvo Cars responded

Hi there, We would like to thank you for your five star review of Rusnak Volvo Cars. We understand how inconvenient it can be when your car is having problems therefore we are delighted to hear that Anthony was able to help you with this. Thank you for visiting Rusnak Volvo Cars and we hope to continue to assist with all of your automotive needs.

April 22, 2021

Great experience at this dealer. Glad to have purchased the extra warranty otherwise I would have had to pay for the update to the air conditioning system. Good service good communication and friendly sta More

by SOGAR_6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your review of Rusnak Volvo Cars! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience!

April 21, 2021

Fast service. Communication was easy. Kept me updated via texts and calls. Gave me a very nice loaner car while they were servicing my car. More

by JOEYSANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Hi Joey, Thank you very much for your five star review. We are very glad to know that you had a fast and efficient experience with us at Rusnak/Pasadena Volvo Cars. We are pleased to know that you were kept updated throughout the process and you enjoyed your courtesy car as well! We hope to see you again soon!

April 20, 2021

The car service was great everybody everybody was very pleasant and helpful one bad thing about your dealership there is it the service department is so small.I would’ve bought in my car there but the age More

by julia.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 21, 2021 -

Rusnak Volvo Cars responded

Julia, Thank you for choosing Rusnak Volvo Cars for your service needs. I take your feedback seriously and would like to learn more about your interest in a vehicle here. If I can help with anything, please do not hesitate contact me about it. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 20, 2021

Anthony Marino was extremely helpful with the service of my 2016 XC90. He is personable and made the experience a painless process. I also like the attentiveness to cleanliness in this time of pandemic. More

by ASHLEYBHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette, Mark, Anthony Marino
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Ashley! Anthony was happy to assist you with everything. We are always here for you at Rusnak Volvo Cars.

April 20, 2021

The service does a great job. They are very courious and friendly and make an effort to solve the problems. I am very pleased with the service More

by JSULLYBDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your positive service experience at Rusnak Volvo Cars. We are happy to learn of your satisfaction with the care provided. If there is anything else we can do, please do not hesitate to reach out.

April 19, 2021

Service took me two hours earlier than my appt, were very helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The wh More

by DAVITTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime, Anthony Marino
Apr 20, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Rusnak/Pasadena Volvo Cars, and we hope that you will continue to visit us in the future!

April 16, 2021

Very much satisfied with the services that Volvo has given me. Antony is great , very helpful and very knowledgeable about the product. No hesitations to recommend some one to you Thanks More

by JOHNEAPENCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We're happy to hear our Service Team was able to provide you with a helpful, knowledgeable, and informational experience for your service visit. We hope to see you again in the future.

April 14, 2021

Na’eem, as always, is friendly, patient, professional & accommodating best as possible. The Service Center did a great job as well with my car. Very pleased. More

by WILLIAMS.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team, especially Na’eem! We are always here to help at Rusnak/Pasadena Volvo Cars!

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