Back

Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
Contact Dealership

2025 East Colorado Blvd

Pasadena, CA

91107

Directions

By Type

Showing 1,296 reviews

May 07, 2021

I was pleased with the sales department service and information but two hours to complete the paperwork seemed unnecessarily long. Also when I picked up the car, my salesperson was not available and th More

by romy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafik Siha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Rusnak Volvo Cars responded

Thank you so much for sharing your satisfaction working with our Sales Department at Rusnak Volvo Cars. If there is anything additional we can be of assistance with, please do not hesitate to reach out. We look forward to having you here again in the future.

May 06, 2021

The service I received at Rusnak was fantastic from beginning to end. My car was in great hands. A big thanks to all of the staff. More

by PRG4NRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We are glad you enjoyed your experience with us!

May 03, 2021

What a great car buying experience! Friendly, informative, and most important-they gave my wife and I time and space to discuss our purchase. A hassle-free experience! More

by Eastvale Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man from finance was gracious and friendly!
May 04, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. Your satisfaction means everything to us, so we are delighted to hear that you experienced a friendly and informative environment. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

The only issue is how come it needs a whole day to check the car. Is that because you over booked for the time frame? I don't live around so it's a kind inconvenient for me. More

by HHSU610022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Rusnak Volvo Cars responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Rusnak Volvo Cars. Reviews like yours help us to continually improve.

April 30, 2021

Had a very wonderful experience at Rusnak Volvo. Roman did a great job of explaining everything that was performed, and the car was ready in 24 hours. More

by KARRENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to keep our customers updated and informed, so we are thrilled to hear about your recent experience with Roman. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Everything was quick and straightforward as usual. My car was ready within two hours and it is always a pleasure to work with Anthony on the regular maintenance. More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. We understand how important it is to have your vehicle back in a timely manner, therefore we are delighted to hear about your recent experience with Anthony. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 29, 2021

The dealer was very punctual, The staff is very The dealer was very punctual, The staff is very friendly, helpful and professional, I liked the service. The staff explained the service to my car More

by JESYLOR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We're glad to hear you received friendly, helpful service. We truly appreciate your business and hope you consider us again.

April 29, 2021

Na'eem went out of his way to make my service appointment fast and easy .He made sure everything was taken care of. I appreciate his hard work and dedication More

by JYLOZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. We strive to ensure that we can help our customers in a timely manner, therefore we are delighted to hear that Na'eem was able to make this possible for you. Thank you for choosing Rusnak Volvo Cars and we endeavor to continue to assist with all of your future automotive needs.

April 29, 2021

I was interested in a Volvo Pasadena car lease so I sent an online inquiry. Admika responded with a price, which was more than a $100/month higher than other local dealers. I asked for the sales quote sheet More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adimika Rachell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for your interest in leasing at Volvo at Rusnak Volvo Cars. I would like to learn more about your time and the level of customer service received. Rest assured, we are always striving for an outstanding level of customer care. Please reach out to me directly to share more about this. I would appreciate any additional details. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 28, 2021

Always friendly, helpful, and during the pandemic even more efficient and convenient than ever. Thanks for making the process smooth and our car running safe. More

by SHRZANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to create a smooth process in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

...
18
...