Back

Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
Contact Dealership

2025 East Colorado Blvd

Pasadena, CA

91107

Directions

By Type

Showing 1,296 reviews

June 18, 2021

Professional and customer service oriented dealership! I was pleased with my service advisor and his attempts to problem solve an air conditioning issue I identified. More

by IMGVPT
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Rusnak Volvo Cars responded

We are pleased to learn that our team delivered a great service experience for you. We do hope we can be of assistance in the future. Take care!

June 12, 2021

Na’eem was awesome. He was courteous, friendly and efficient. Service team got the car done same day, within hours-quick and easy and even got the car washed. More

by ARPIE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Rusnak Volvo Cars responded

We are pleased to learn Na'eem delivered a great service experience for you here at Rusnak/Pasadena Volvo. We do hope we can be of assistance in the future. Take care!

June 12, 2021

Roman took great care of me and my car! He was thorough and thoughtful and encouraged me to stay in touch if I had any future issues. I always appreciate the care I get at Rusnak Volvo. More

by ra.roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Jun 14, 2021 -

Rusnak Volvo Cars responded

We appreciate your business and your kind words about our thorough and thoughtful staff. Thank you for trusting us with taking care of you and your vehicle here at Rusnak/Pasadena Volvo. Please don't hesitate to be in touch if we can be of assistance.

June 09, 2021

Did a thorough intake and repeated back my items to verify everything was going to be handled. Quick repairs by technicians and checkout was quick. And I have a clean car! More

by EVERET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 12, 2021 -

Rusnak Volvo Cars responded

We appreciate your input. Glad to learn that you were impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 04, 2021

I was treated very nicely by every one, specially Mr. N'aeem. He is the reason I come to Rusnak instead of Glendale, it worth the drive. More

by HANKNOORI115
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Rusnak Volvo Cars responded

Hank, thank you for the great review! We are happy to know that you had a positive experience with Na'eem, and if there is anything else we can do for you, please let us know.

Jun 05, 2021 -

HANKNOORI115 responded

Some option does not work, they referred me to sales dept. but after hour and half could not get some one to help.

June 03, 2021

My first time experience here reinforced the typical car buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking fo More

by pjl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na'eem Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Rusnak Volvo Cars responded

Hi, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback in regards to your sales experience. Please contact me at your earliest convenience. Thank you, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

June 01, 2021

Na’eem went above and beyond my expectations. From our introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken i More

by GSHANK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review! We will be sure to let Na'eem know how pleased you are with his outstanding service and that your Volvo was back on the road safely. Please let us know if you need anything else; Rusnak/Pasadena Volvo is here for you.

May 31, 2021

I was treated very nicely by everyone there. My service advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. More

by scottc10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 31, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review, Scott! We are so happy to learn that everyone at the Rusnak/Pasadena Volvo team you encountered made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

May 29, 2021

Naheem was very professional and attentive. He has handled all my repairs for the last several years and is always great to work with and helpful. More

by ALAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the review, Alan! Naheem will be very happy to learn of your kind comments. Please come back and see us at Rusnak/Pasadena Volvo for any future service needs.

May 27, 2021

Fast, friendly, and professional throughout the entire process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. More

by CBV_Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 28, 2021 -

Rusnak Volvo Cars responded

Hi there, It pleases us to know that you received friendly, fast and professional service during your recent visit. We appreciate your feedback and at Rusnak/Pasadena Volvo we hope to see you again.

...
15
...