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Rusnak Volvo Cars

Pasadena, CA

4.9
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,296 reviews

July 01, 2021

Awesome dealer. Great staff. It was awesome using the Valet service to get my car serviced. They picked up my truck and dropped it off at my home same day. Easy, convenient and hassle free process. More

by aguilarprivate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Rusnak Volvo Cars responded

We are glad to hear that you had an enjoyable experience at our Service Department. Thank you for choosing Rusnak/Pasadena Volvo.

July 01, 2021

Na’eem the service writer was helpful and professional. I’veI never feel welcomed driving in. I even purchased my car there. A smile goes a long way More

by HARRYKHAYALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Rusnak Volvo Cars responded

Harry, Thank you for bringing this to my attention. I would like to speak with you about the level of service you receive when you visit Rusnak/Pasadena Volvo. We will certainly work toward implementing better measures. Please reach out to me at your soonest convenience. I hope to address your concerns. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

June 30, 2021

I had a yearly service recently and the friendly staff, especially the service department, always efficiently serve and meet my needs in a timely matter. More

by JHONG60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Rusnak Volvo Cars responded

Our team at Rusnak/Pasadena Volvo thanks you for the 5-star rating. We are so glad your experience was friendly. Let us know if you need anything else.

June 29, 2021

Once again a great job was done by Anthony and the team at Rusnak! They solved the mystery of the trailer hitch software and got it up and running. More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We are thrilled to have been of service and we are happy to see that Rusnak/Pasadena Volvo was able to fix your trailer hitch software. If there is anything else that we can do for you, please be sure to let us know.

June 28, 2021

Christine Lee took care of us and did an excellent job. We bought a pre-owned car and discovered an issue, but the dealership quickly took care of the problem. Their follow-up is top notch, and the price More

by chris@brownautodesign.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and that we were able to help you with your vehicle. We look forward to any future visits to Rusnak/Pasadena Volvo!

June 25, 2021

Anthony Marino was friendly and professional. The service was completed on time and without a hitch. More

by jcaligiuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 26, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review for us at Rusnak/Pasadena Volvo. We're happy we could meet your expectations and can't wait to see you again soon!

June 25, 2021

Upon arrival I was greeted and kept abreast of the time it would take to complete the service. More

by EILEEN.CARRILLO.LAU
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Rusnak Volvo Cars responded

Thanks so much for choosing Rusnak/Pasadena Volvo! We are glad you enjoyed your visit!

June 24, 2021

Na’eem was friendly and professional when I brought my car in for service. The service was finished in less than 3 hours and I look forward to getting my car serviced at Rusnak Volvo again. More

by agnes0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rusnak Volvo Cars responded

Thank you for your recommendation! We are glad you enjoyed your service visit. Come see us again soon!

June 22, 2021

The experience at Rusnak was wonderful. Everyone was so helpful and we are now happily driving our new XC90. Honestly, Christine was one of the best sales people I have ever dealt with, and I get a new car More

by NKIRHOFFER
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Jun 23, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a wonderful experience with us at Rusnak/Pasadena Volvo and to know that our Sales Team provided great customer service. We appreciate your business, and we hope that you enjoy your Volvo XC90!

June 18, 2021

I’m new to Volvo. My experience so far has been very positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus. More

by JOHNCHACON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Jun 20, 2021 -

Rusnak Volvo Cars responded

Hi, we set high expectations for ourselves so it’s gratifying to learn you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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