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Rusnak Volvo Cars
Pasadena, CA
1,303 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,303 reviews
December 21, 2006
the following is email sent to Rusnak regarding our experience: we have met with one of your sales associate in your abscense. one thing i can tell is that it was one of my worst experience. i wil experience: we have met with one of your sales associate in your abscense. one thing i can tell is that it was one of my worst experience. i will not name any names. quotes over the phone and in the dealer were completely different and not even close. first we were very delighted and excited to receive a great deal. however, we soon found out it was all false. it seems he was just giving misleading quotes to lure potential buyers into your dealer. we were ready to purchase and make the deal. we even filled out financial application. when we pointed out the difference, he flatly denied our conversation. i dont know how you guys conduct your business in that misleading and deceitful manner. i will not recommend Rusnak to anyone. More
by kiwan
Employees Worked With
David Truong
July 30, 2006
The worst sales & service experience I have ever had in California. Tried to "low-ball" me on my trade, only to suggest that I take my car down the street to Carmax if I wanted more than the $7,500 off in California. Tried to "low-ball" me on my trade, only to suggest that I take my car down the street to Carmax if I wanted more than the $7,500 offered. Sales manager said, "...we are in the business of car sales not car buying." I left in disgust and bought elseware while receiving over $2,000 more for my trade. STAY AWAY!!! More
by TheTruth
Employees Worked With
Sami
November 06, 2003
My dad had a volvo so one day, i help him take his car for a service because my school was also on colorado blvd. Forgot the service guy's name, but he was nice to you when you arrive. I just went there f for a service because my school was also on colorado blvd. Forgot the service guy's name, but he was nice to you when you arrive. I just went there for a oil change and tire rotation. when i came back to pick up my car, the service guy said my mount needed to be changed, and alot of junk which totaled $2000. He said he called me and left me a voicemail to confirm if i wanted to fix the stuff, but I never received any calls. So I told him I just wanted to get the car and go home. I went home and the week after, the air conditioner broke, and the turbo was not working right. Never had any problems prior to that. Had to sell the car for just $10000 and the car was only 5 yrs old. More
by jimmerck
