Rusnak/Pasadena Porsche - Service Center

Everything was 5 star. I actually enjoyed having my 911 serviced there and looking at all the new and used cars on display, not to mention the car wash was a bonus. I actually enjoyed having my 911 serviced there and looking at all the new and used cars on display, not to mention the car wash was a bonus. More

Good experience As usual I received top notch Service. The staff is always very helpful friendly knowledgeable and efficient. I would definitely recommend Rusnak As usual I received top notch Service. The staff is always very helpful friendly knowledgeable and efficient. I would definitely recommend Rusnak to anyone who needed to service their vehicle. The service is always very quick. More

Fantastic service Cleo and staff worked with me to get my repair done despite my coming in late on a busy Monday morning! I highly recommend this service department! Cleo and staff worked with me to get my repair done despite my coming in late on a busy Monday morning! I highly recommend this service department! More

Service Great staff! Jason was patient with my insurance company and did a great job communicating price, status's of vehicle etc. thank you so much. Great staff! Jason was patient with my insurance company and did a great job communicating price, status's of vehicle etc. thank you so much. More

Very prompt and friendly service! I received a very friendly, prompt and good quality service at every stage of the service my car required. From appointment making to dropping my car I received a very friendly, prompt and good quality service at every stage of the service my car required. From appointment making to dropping my car to sending an uber to take me from home to dealer, everything beyond exceptional. More

Great Service and Amazing customer service I’d like to start by saying the dealership was overall amazing in every way. Work performed- Great Waiting area- Amazing Service writer- A+++++ I’d like to start by saying the dealership was overall amazing in every way. Work performed- Great Waiting area- Amazing Service writer- A+++++ Rambo was absolutely great! He kept me informed through the whole process and was super helpful and professional. RUSNAK should definitely have more service writers like him. Definitely would recommend friends and family. Thanks Rambo! More

Painless service experience. Had routine service done. Gave me a loner Porsche and Robert Guajardo kept me informed of the progress. Found some issues and fixed it as well. Every Had routine service done. Gave me a loner Porsche and Robert Guajardo kept me informed of the progress. Found some issues and fixed it as well. Everything went well. Great service team More

Fastest service I have ever had! I came here to give my baby first service. I expect waiting all day but Rambo finish my service in 2 hours! And let me get out before the traffic time I came here to give my baby first service. I expect waiting all day but Rambo finish my service in 2 hours! And let me get out before the traffic time start! It was the best service experience I have ever had! Rambo is very friendly and responsible. I will definitely come back to do future services! More

A+++ SERVICE FROM JASON YAMASAKI Jason Yamasaki did a WONDERFUL job taking care of me and making me feel like a valued customer for the first time at this dealership. Previous experi Jason Yamasaki did a WONDERFUL job taking care of me and making me feel like a valued customer for the first time at this dealership. Previous experiences have not been as smoothe but it seems like things might be different now (at least in service) with Jason at the helm. There are a lot of customers at this location and you can tell this could easily be an overwhelming job, but Jason handles customers with ease and communicated well and ACCURATELY with me. It’s the first time at this dealership from pre-sale til now where I’ve actually been told something and it was completed exactly as discussed at the exact time AND I left feeling well taken care of, valued, and the work exceeded my expectation. As far as the workmanship goes, they repaired a rim — it looked PHENOMENAL. True craftsmanship, level of quality, and detail I would expect from Porsche. I forgot to mention the detail guys made my car look like NEW. Great experience with Jason Yamasaki and his team all around. Thank you for FINALLY giving me a positive Porsche experience, Jason! More

happy My service representative name is Cleo, she was extremely helpful. I arrived at the dealership with No Appointment I Had just Gotten a Nail my left re My service representative name is Cleo, she was extremely helpful. I arrived at the dealership with No Appointment I Had just Gotten a Nail my left rear tire and had no ideal that if they could take care of it that day Cleo my service representative got right on it she's extremely helpful make sure that everything was taken care of she made a point that asked me if I she could take care of anything else, most of all I truly appreciate how courteous she was to me and Making sure everything was taken care of no disrespect to any other service representative but Cleo is the one for me. More