Rusnak/Pasadena Porsche - Service Center

Always Excellent As always the team at Rusnak is ready to go above and beyond. A wealth of knowledge coupled with integrity makes for a highly passionate group of prof As always the team at Rusnak is ready to go above and beyond. A wealth of knowledge coupled with integrity makes for a highly passionate group of professionals. Consistently exceeding my expectations. Thank you guys! More

Top Notch Service Ease of making an appointment, addressed every concern. Provided a thorough explanation on services provided. Returned my car in better condition than Ease of making an appointment, addressed every concern. Provided a thorough explanation on services provided. Returned my car in better condition than when I dropped it off. More

Very good experience at the Porsche service I brought my 2019 Porsche Cayenne Turbo to the service location to replace my tire and everything I experienced was perfect that day. Very timely and I brought my 2019 Porsche Cayenne Turbo to the service location to replace my tire and everything I experienced was perfect that day. Very timely and professional. Cleo assisted me and was very helpful. More

Great service department with excellent female staff As a woman who has owned many luxury and high end cars (Mercedes-Benz, Jaguar, BMW), it has always been a frustration that there were no female servic As a woman who has owned many luxury and high end cars (Mercedes-Benz, Jaguar, BMW), it has always been a frustration that there were no female service representatives at the dealership. So I am thrilled to now have Cleo Duenas as my Service Ambassador at Rusnak Porsche. She is engaging, smart and a true pleasure to work with. I immediately felt welcomed and valued by Cleo and she was professional and efficient. I hope this paves the way for more women to work at Rusnak Porsche. In addition to the excellent customer service I received, the Rusnak service area is immaculate. The variety of beverage and food options are terrific. And the Porsche branded merchandise is so nicely displayed I ended up buying a couple of items. This is truly what owning a Porsche should feel like, and Rusnak delivers service that is comparable to the quality of the vehicles. More

Great service advisor Jason Yamasaki The advisor was very attentive and offered impeccable service. Constant text update was helpful. He is also a very detail-oriented and friendly indivi The advisor was very attentive and offered impeccable service. Constant text update was helpful. He is also a very detail-oriented and friendly individual. I highly recommend him. More

Exceptional Service Rambo Jennings went above and beyond his role to ensure expedited service and an exceptional level of customer care. I look forward to working with hi Rambo Jennings went above and beyond his role to ensure expedited service and an exceptional level of customer care. I look forward to working with him in the future. More

Best Porsche Dealer Ever Mark runs the best sales and service team anywhere - his knowledge of the product is indispensable for serious Porsche owners - have purchased over a Mark runs the best sales and service team anywhere - his knowledge of the product is indispensable for serious Porsche owners - have purchased over a dozen from them since the 1980’s - Jason is great in handling service for our 2 911’s More

Survey I was very pleased with the service and dealership. The staff was extremely helpful and friendly. The service center was clean and pleasant to visit. I was very pleased with the service and dealership. The staff was extremely helpful and friendly. The service center was clean and pleasant to visit. More

Just had service in my 9114s I bought from RUSNAK Pasadena I am always very impressed how friendly and helpful everyone is. I can’t tell you how many times someone in another dept has overheard something I’ve I am always very impressed how friendly and helpful everyone is. I can’t tell you how many times someone in another dept has overheard something I’ve said and immediately walked me to another head of a dept to help. Its like everyone is trained to be 100% in tune with me as a customer to carefully listen and jump to help and solve all issues. It’s very impressive! More

Excellent service The service is always impeccable. Cleo and Rambo were excellent! They always anticipate my service needs. My loaner is clean and ready when I brough The service is always impeccable. Cleo and Rambo were excellent! They always anticipate my service needs. My loaner is clean and ready when I brought my car. More