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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

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October 19, 2019

First service for 2018 Macan SE was effortless. Easy drop off met by valet, customer service rep explained work order, costs, and schedule to complete service. Dea More

by CA Macan
Recommend Dealer
Yes
Employees Worked With
Alex Padilla, Cleo Duenas, Hamid Baharimer
Oct 21, 2019 -

Rusnak/Pasadena Porsche responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2019

Smooth and efficient Ray did a great job and really made the whole process go fast and smoothly. I had two recalls on my Porsche and he got it done in just one day. More

by Mike T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Oct 16, 2019 -

Rusnak/Pasadena Porsche responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

October 10, 2019

From acceptance, services, refreshments, restroom, loaner, car wash to pick up my car back, it’s all smooth and high quality experience, I enjoyed very much! More

by Mjenn
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Acceptance guy n loaner lady
Oct 11, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2019

I truly appreciate the great service and personal care from Jason at the service department. He really goes out of his way to take care of the customers needs. More

by Fred Minassian
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ka
Oct 11, 2019 -

Rusnak/Pasadena Porsche responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 05, 2019

Excellent service from Raymond Liu. Fred Pourfarzib, my sales contact introduced me to the service department and the workshop. I like knowing who works on my car since I have new and classic Porsches. I w More

by jldf3045
Recommend Dealer
Yes
Employees Worked With
Fred Pourfarzib, Alex Padilla, Raymond Liu
Oct 08, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we are glad we could help! We hope to see you soon!

October 03, 2019

Jason Yamasaki Jay was great - professional, courteous, helpful, and quick. Cleo checked me in fast. Arman the tow driver called ahead to make sure the dealer would More

by rbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo Duenas
Oct 08, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we really appreciate your feedback! Until the next time we meet, take care!

October 01, 2019

Awesome Service Got me in same day and even had a good smile!!!!! and did not have any issues. Very understanding of all problems. I appreciate it. More

by Rockbite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Rusnak/Pasadena Porsche responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

September 28, 2019

Service Roberto my service advisor is smart and kind. Anyone dealing with him will be satisfied with the results, and I always get a Porsche loaner car. More

by tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
Oct 02, 2019 -

Rusnak/Pasadena Porsche responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2019

Service review Friendly, knowledgeable service delivered on time promised. Keeping in touch with me throughout the day via text message was appreciated. Prices a More

by DuaneOtten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Rusnak/Pasadena Porsche responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2019

Thank you Very quick in and out, like all the perpceeture, Raymond call and follow up, there was a dens in my car and today told into Check up and he did. Than More

by Thedoor34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Sep 23, 2019 -

Rusnak/Pasadena Porsche responded

Hi there! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

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