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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

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April 10, 2020

Always a positive experience here. They are friendly and knowledgeable. They are very courteous and listen to all my concerns. Jason is the best service advisor! More

by Linda
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Rusnak/Pasadena Porsche responded

Hi Linda, Thank you for taking the time to share your positive experience and feedback for Jason. We are delighted to know he's been the best service adviser for you. Let us know if we can assist again. We are here to help!

April 08, 2020

Great dealership. Service appt took longer than necessary because of a shortage of service advisers. Otherwise excellent all around. Work finished as promised, loaner car was great. More

by wjwortman
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Apr 09, 2020 -

Rusnak/Pasadena Porsche responded

Hi there, thank you for the kind words! We're glad to hear our team has given you great service. We are here anytime you need help!

April 07, 2020

Jason is the Best!!! Very professional!!! Best service representative!!! Extrema helpful. I would definitely recommend working with Jason!!! Very satisfied with Jason’s professional service!! More

by Rakopian
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for your feedback for Jason. We're sure he'll be pleasantly delighted by your kind comments. It's always a joy to see our customers happy. Let us know if we can assist you again!

April 05, 2020

Exceptional service, every time - and repairs made beyond my request, for free! They fit me in even though there was a backlog ❤️ Thx Robert G and team!! More

by BrianCotter
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
Apr 05, 2020 -

Rusnak/Pasadena Porsche responded

We are so lucky to have Robert and the team members that we do. Thanks for taking a moment out of your day to give us your exceptional feedback, Brian. We're happy we could help. Have a great day!

April 02, 2020

I’ve a good experience with Rusnak Porsche in Pasadena, going back a few years now. Their quality of work in service is high, and they’re attentive to their customers. Be prepared for high labor rates in s More

by Rocket Racer
Recommend Dealer
Yes
Employees Worked With
Stephen Rumph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo Duenas
Apr 03, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 26, 2020

Long time customer I've been coming to Rusnak Porsche in Pasadena for over 20 years. I've only ever had good service in every department from sales to service. More

by Macanhappy
Recommend Dealer
Yes
Employees Worked With
David Illya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo Duenas
Mar 27, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for the amazing review. We are happy to know that you enjoyed our services for over 20 years. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 29, 2020

Jason Yamasaki is a super efficient service consultant. I am very happy with his service for arranging my car service each time. I highly recommend Jasón Yamasaki.. More

by Juma88
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

Rusnak/Pasadena Porsche responded

Jason is going to appreciate your great recommendation, Juma. Thank you for allowing us to properly maintain your vehicle. You may visit at your leisure.

January 20, 2020

Quick and very great service. Raymond Liu is very nice. He was very responsible and and helpful to me. I got excellent customer service from him. It was a great experience. Thanks More

by lindaynt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Jan 20, 2020 -

Rusnak/Pasadena Porsche responded

You are very welcome, Linda. Thank you for choosing us to assist you. Have a wonderful day.

December 26, 2019

excellent customer service Brought my new Macan in due to a broken PCM. Raymond helped with ordering a new PCM, arranged loaner car during the installation process. Thank you, More

by Ms Meng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Jan 20, 2020 -

Rusnak/Pasadena Porsche responded

Hi Ms. Meng. thanks for the kind words with Raymond! Congratulations on your new Macan! We hope to see you again!

December 22, 2019

Good Experience with Porsche Overall I've had a great experience with Rusnak Porsche. In sales, Stephen Rumph is very thoughtful and knowledgeable, and I really appreciate his tim More

by Rocket Racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Rumph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo Duenas
Dec 24, 2019 -

Rusnak/Pasadena Porsche responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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