Back

Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

Sort by
September 29, 2016

Service Ambassador/Writer and Mechanic were great The problem I had with my 993 was promptly diagnosed and resolved to my complete satisfaction The work performed was completed within the time More

by EARLE LAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not recall name of mechanic , Scott Rosenblum
Oct 10, 2016 -

Rusnak/Pasadena Porsche responded

Earle, Thank you for the terrific review. I am happy that our Service team was able to quickly idnetify and fix the issue with your vehicle. Thank you for choosing Rusnak/Pasadena Porsche. - Mark U., General Manager

September 24, 2016

Temperature gage Scott was the best! Everyone was friendly and helpful. I have to mention...the friendliness has improved since my last visit...that being said Scott h More

by Forever21
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Oct 04, 2016 -

Rusnak/Pasadena Porsche responded

Thank you for recognizing Scott, and thank you for the wonderful review! I am glad that you have seen an overall improvement in our team since the last visit. Thank you! - Mark U., General Manager

August 24, 2016

Smooth Nice to meet new advisor Cleo Duenas. Everything went super smooth. Porsche loaner was offered as promised and car was serviced and delivered as pro More

by Reza
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Sep 06, 2016 -

Rusnak/Pasadena Porsche responded

Reza, I am pleased to hear that everything was smooth and pleasant! Thank you of rhte great review, and thank you for choosing Rusnak Pasadena Porsche! - Mark U., General Manager

August 17, 2016

Customer service. The staff have always been professional, helpful, well informed about what is needed to get your car back on the road. Keep up the good work. Thumbs More

by Monkey 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Aug 29, 2016 -

Rusnak/Pasadena Porsche responded

Thank you for the great review, and for recognizing our knowledgeable Service team! We look forward to working with you in the future! - Mark U., General Manager

May 15, 2016

Quick and easy Scoot has been helping us out since my wife started bringing her Boxster to Rusnak several years ago. The setrvice has always been great and Scott has More

by David Emmerichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
March 19, 2016

"Best Ever" Seems like every time I go in to have my car serviced I leave thinking I don't know what Rusnak can do make the experience better, but they do. This More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barcelona
Mar 28, 2016 -

Rusnak/Pasadena Porsche responded

Hector, I am glad to learn that each experience is even greater than the last! Thank you for the outstanding review. I am happy that Mike took excellent care of you during your visit. Thank you for choosing us! We look forward to working with you again. - Mark U., General Manager

March 09, 2016

Excellence on Display Mike has always provided me an excellent entry into the Rusnak Service organization. Hjs expertise regarding the vehicles that I have brought in is am More

by reality service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barcelona
Mar 17, 2016 -

Rusnak/Pasadena Porsche responded

We are happy to know that you feel Mike is knowledgeable and trustworthy. He is a great team member, and he will enjoy reading your kind words. Thank you for the review and for choosing Rusnak Pasadena Porsche! - Mark U., General Manager

February 26, 2016

Rusnak Rocks Scott is always a pleasure to work with. Service is always efficient, fast, courteous and the highest quality It is great to be part of the Ru More

by Solo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Pourfarzib, Scott Rosenblum
Mar 07, 2016 -

Rusnak/Pasadena Porsche responded

Thank you for the wonderful review. We are happy that you were treated with the respect and kindness you deserve! - Mark U., General Manager

February 03, 2016

Excellent handling of service needs Mike Barcelona and the service team have always been outstanding -- attentive to my concerns, patient, always accessible and constantly attentive with More

by PorscheDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barcelona
Feb 09, 2016 -

Rusnak/Pasadena Porsche responded

Thank you for the great review, and for recognizing Mike. We are glad he provided you with excellent customer service. Thank you for choosing us! - Mark U., General Manager

December 02, 2015

Flat tire almost ruined an important day. Quick in, quick out, back to work. Scott did a great job of setting up my appointment, and I was in and out after a flat tire experience. Price was ri More

by Dean AcBillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Dec 11, 2015 -

Rusnak/Pasadena Porsche responded

Thanks Dean! Scott is a great member of our team, and it's great to hear he was able to help with your flat tire! - Mark U., General Manager

...
15
...