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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

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August 12, 2017

Excellent Service & Turnaround Time I had 2 nails in my panamera, Rusnak ordered and replaced tires within 24 hours and I had my car back. Great team, thanks all! More

by ferma100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Rumph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Rusnak/Pasadena Porsche responded

Thank you for the great feedback! I am glad to hear that we were able to address the issue, and return your vehicle quickly. Thank you for choosing Rusnak/Pasadena Audi! - Mark U., General Manager

July 09, 2017

Service Cleo did a commendable job in facilitating the service of my vehicle. Thanks Cleo ! She accommodated all my needs from the appointment, loaner, test More

by raymundr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo
Jul 17, 2017 -

Rusnak/Pasadena Porsche responded

Ray, we so appreciate your kind feedback regarding the Service appointment and our team member, Cleo. I am happy to hear that you enjoyed a smooth experience. - Mark U., General Manager

June 21, 2017

Very helpful. Took care of me and my car. I had some issues with the car. I was able to make a appointment and the dealership provided me with a loaner while they fixed the issue under warran More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Jul 03, 2017 -

Rusnak/Pasadena Porsche responded

Mark, thank you for trusting us with your vehicle. I am happy that we were able to address everything. - Mark U., General Manager

May 30, 2017

Professional, easy to deal with. Scott did a great job taking over from my former service provider, Mike. Car fault was found, fixed, and all done on time, coupled with the service ne More

by polo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Jun 14, 2017 -

Rusnak/Pasadena Porsche responded

Thank you for your kind review! I am so glad to hear that Scott delivered a top-notch experience. Thank you for choosing to work with us here at Rusnak Pasadena Porsche .- Mark U., General Manager

May 09, 2017

Great Service! Took my '13 Cayenne Turbo in for 40K mile service. Someone was there to greet me when I arrived, then escorted me to my service rep, Scott. He liste More

by CarMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
May 15, 2017 -

Rusnak/Pasadena Porsche responded

I am pleased to hear about your simple and pleasant experience. We aim to make Servicing your vehicle as painless and straightforward as possible. I am glad to hear that Scott was able to deliver this experience. Thank you for choosing Rusnak/Pasadena Porsche. - Mark U., General Manager

February 16, 2017

2013 POSRCHE 911 SERVICE REVIEW Scotte was a helpful and courteous. He greeted me upon arrival. Patiently listened my concerns, and thoroughly explained what needed to be done and an More

by tony wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 24, 2017 -

Rusnak/Pasadena Porsche responded

Tony, Thank you for the wonderful compliments to our team member Scott. I am happy to hear he was patient, and thorough throughout your visit. - Mark U., General Manager

February 15, 2017

Great Service and Communication Scott really helped me address an issue I had with my vehicle and was phenomenal throughout the process. Scott allowed me to keep the loaner over the More

by jmto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 24, 2017 -

Rusnak/Pasadena Porsche responded

Thank you for the excellent review, and for your compliments to Scott! I am happy to hear that he made this a convenient and seamless Service experience for you. We look forward to working with you again, and thank you for the great review. - Mark U., General Manager

January 28, 2017

Excellent Service Scott is always terrific and the dealership is amazing. I have purchased 3 cars from this dealership and they are always great. Best service departm More

by joseph wanamaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 06, 2017 -

Rusnak/Pasadena Porsche responded

Joseph, we truly appreciate your terrific feedback, and your continued patronage. We appreciate your business, and the excellent review. Thank you for continually choosing RUsnak/Pasadena Porsche! - Mark U., General Manager

October 10, 2016

Amador went above and beyond! It was wonderful working with Amador! He was very patient with me throughout the entire process!! Greatest Porsche ever! Amador was such a big help! More

by Oliviaaarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amador Montero
Oct 20, 2016 -

Rusnak/Pasadena Porsche responded

Olivia, thank you for the terrific review! I am pleased to hear that Amador was wonderful to work with. Thank you for choosing Rusnak/Pasadena Porsche. - Mark U., General Manager

October 06, 2016

My recent service with Robert was a great experience. Robert provided a great customer service, swift and courteous. He carried a good communication with me and assured me getting a loaner car and a appor More

by tony wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert at the service
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