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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

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May 01, 2018

Great service, fantastic staff My specialist knows her stuff and is always looking out to make my experience better. In the car business, it’s hard to find anyone trustworth More

by Solo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Coxsom, Cleo Duenas
May 11, 2018 -

Rusnak/Pasadena Porsche responded

We are so glad you had a good service experience with us and we are happy to assist with any maintenance that may arise in the future! We value your business and your kind review--thanks so much!- Mark U., General Manager

April 08, 2018

Great Service From the moment I pulled into the driveway until I received back my freshly washed Porsche, I was completely satisfied with the way I was treated. Ro More

by Timothy J Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
March 31, 2018

Excellent as always Rusnak Porsche always makes sure I’m well taken care of. Best all around dealership, whether sales or service they always perform at the top level. Th More

by agentara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
Apr 06, 2018 -

Rusnak/Pasadena Porsche responded

Thank you for your thoughtful review about our staff and your experience with us! It means a lot and we are so thrilled that you have pleasant encounters when working with us. We look forward to seeing you again!- Mark U., General Manager

March 18, 2018

Excellent Service - but pricey Great service - gave me a nice loaner. Be prepared to pay for excellence. Car now runs like new. 40k service performed. They're all very friendly More

by SocalHusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason - loaner, Cleo Duenas
Mar 29, 2018 -

Rusnak/Pasadena Porsche responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.- Mark U., General Manager

March 08, 2018

Oil change, recall fix I made an appointment for routine maintenance. I was able to get an appointment within 10 days with a loaner car available. Worked out great. More

by Ade65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Men at outdoor service desk, Curtis Rost
Mar 16, 2018 -

Rusnak/Pasadena Porsche responded

Thank you for taking the time to leave a review for us at Rusnak Pasadena Porsche. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day! - Mark U., General Manager

March 01, 2018

very good! I met Curtis Rost in a first time and he was so nice to work with. He did a great job for a regular oil change service. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rost
Mar 09, 2018 -

Rusnak/Pasadena Porsche responded

I'm thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I'm so happy our team was able to provide you with exactly that. - Mark U., General Manager

February 07, 2018

Vehicle service Work was done in a timely manner as promised, great job. Keep up the good work. They washed my car therefore I am very pleased with their service. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
January 31, 2018

Efficient and seamless Adam is a new service agent for me. He was friendly and helpful. Although his estimate of cost was very low, he immediately called once the car was lo More

by Speedboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berger
Feb 09, 2018 -

Rusnak/Pasadena Porsche responded

We're happy to hear you had such a positive experience with our team! Stop by and see us anytime. Have a fantastic day! - Mark U., General Manager

January 25, 2018

friendly and efficient service Cleo was a great service advisor- friendly, helpful and efficient. She followed up the next day to make sure everything had been taken care of to my s More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Feb 02, 2018 -

Rusnak/Pasadena Porsche responded

TD, thank you for your kind review about Cleo! We hope to be of assistance in the future. - Mark U., General Manager

January 18, 2018

Service Appt. Had to have 2006 Carrera S towed in. Cleo recommended towing company and they were great! Cleo accepted car on arrival and notified me that she had More

by Steve Cathell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Jan 26, 2018 -

Rusnak/Pasadena Porsche responded

Thank you for the great feedback Steve! We are happy to hear that Cleo provided you with a great experience. We hope that you'll reach out to us in the future with any other service needs! - Mark U., General Manager

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