Rusnak INEOS Grenadier
Pasadena, CA
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I was charged $957. 70 for my 1st Service (10K) when I should have only been charged $395 per their advertisement. I respectfully request a refund of the difference or an 70 for my 1st Service (10K) when I should have only been charged $395 per their advertisement. I respectfully request a refund of the difference or an explanation on why I was charged more than double what all other Rusnak Ineos customers pay per your advertisements. Refer to Invoice# 5300417 and Mail Advertisement from December 2024. More
Sales Manager / Advisor or whoever that did the paperwork was rude and borderline racist and made it very difficult when purchasing my grenadier through my credit union. His name isn't listed on here so he m was rude and borderline racist and made it very difficult when purchasing my grenadier through my credit union. His name isn't listed on here so he may no longer work there (Asian American male in 40s). The only plus side was a salesperson who was very attentive and knowledgable (Michael) and really knew how to sell you and help you look past the screening power steering noise the car makes, the known software issues the car had with the ADAS system and check engine light issue from filling up gas. We really love the car and the durability of it compared to our Defender. More