Rusnak BMW - Service Center

Simply great service. Great service and wonderful staff really took good care of my car. Thanks to Art in the service department very pleasant courteous and professional. A Great service and wonderful staff really took good care of my car. Thanks to Art in the service department very pleasant courteous and professional. Always took care of me. More

Great personal service from service adviser I has a great professional and personal services from service adviser it was quality work and personal care professional service it was very imp I has a great professional and personal services from service adviser it was quality work and personal care professional service it was very impressive and happy More

Great service all around I took my car in bc I received a call that my car was due for a regular service. The reminder was great. So I called and made an appointment. Michael I took my car in bc I received a call that my car was due for a regular service. The reminder was great. So I called and made an appointment. Michael Powell helped me with the process which was fast and efficient while the customer service was perfect. Great overall experience. Thank you. More

911 Emergency stop !! My wife was driving our BMW X6 from Santa Maria to L.A to pic me up from the Airport, on our way back smog and sign on the dash show radiator water le My wife was driving our BMW X6 from Santa Maria to L.A to pic me up from the Airport, on our way back smog and sign on the dash show radiator water level down. I stop at a gas station to check the engine and find out visual leak by the expansion tank. I continue driving on freeway 101 and found closes BMW dealer was Rusnak BMW and I top by. Supper service,( Renee ) received my card and not only provide me with a replacement car with in 30 min, wile my car was getting fix, they also fix recall items, I came back 3 days later fro my car and it was clean and ready to go. They text me progress on the car, print out with all my car needs and I was notified that my battery needs replacement soon. 100 % costumer service I am going back from replacement of my battery. More

Excellent service Art was so helpful and friendly. I couldn’t ask for better service. And my car was washed and vacuumed when l picked it up. Thank you! Art was so helpful and friendly. I couldn’t ask for better service. And my car was washed and vacuumed when l picked it up. Thank you! More

First Visit At the scheduled time of my appointment, the service rep that I was assigned to was still with another customer. Instead of making me wait, another s At the scheduled time of my appointment, the service rep that I was assigned to was still with another customer. Instead of making me wait, another service rep jumped in to start the process and apologized for the delay. My morning "scheduled maintenance" was completed by early afternoon. More

Brake problems on CBC Brake fluid light stayed on even if we added fluid. So Mike was able to explain that the filter and the fluids needed to be replaced. Prompt and effic Brake fluid light stayed on even if we added fluid. So Mike was able to explain that the filter and the fluids needed to be replaced. Prompt and efficient. More

Scheduled maintenance -Service Service advisor Tara Roberts gave me more than I expected info when discussing the needed service. She even took the time to show me In I-drive how to Service advisor Tara Roberts gave me more than I expected info when discussing the needed service. She even took the time to show me In I-drive how to access vehicle status of my car.She definitely provided customer satisfaction beyond my expectation! More

Consistently Exceptional Service Experiences This dealership has won my business for the past 10 years. The moment I drive up, the service staff is there to greet me and help with minor or major This dealership has won my business for the past 10 years. The moment I drive up, the service staff is there to greet me and help with minor or major work that needs to be done on my car. More