Runde Ford Chrysler Dodge Jeep

When I was seeking out the vehicle and planning to come down to purchase it Taylor was very helpful and I was able to do a lot of it over the phone. I had to bring my wife and 2 young kids with me so I tri down to purchase it Taylor was very helpful and I was able to do a lot of it over the phone. I had to bring my wife and 2 young kids with me so I tried to get as much done before hand as possible. We test drove the vehicle and liked it very much. We made a proper deal and headed home after trading in my wife’s jeep. Half way home (30 minutes) the touch screen went black and did not turn back on. Taylor worked with me to pick up the vehicle after getting it diagnosed at our local Chevy dealership. They had to pick it up bring it to East Dubuque to get the screen replaced free of charge. It all worked out great. When I got back home and had time to look over the vehicle the screen was indeed replaced but the trim around the the cup holders was not put back in properly and and had about a 3/4 inch quarter gap. Things didn’t close right and the keyless entry no longer worked. I made an appointment at our local Chevy dealer to get the trim put back properly and to see why the keyless entry does not work anymore. The over all experience was fine but I am not happy that I spent the amount money I did for a vehicle and then something goes bad after taking it off the lot. I’m grateful they fixed it no charge but the condition that I received it back in was butterfly disappointing. I am not happy about having a new vehicle and not having everything work properly yet. A hug dissappointment. More

Such great service! I took our Ford Escape in for new front tires and Stan provided me with diffrent options which was very helpful. I ended up getting a good deal and I took our Ford Escape in for new front tires and Stan provided me with diffrent options which was very helpful. I ended up getting a good deal and buying four new ones with winter just around the corner. Highly recommend Runde's service department. More

I am a return customer to Runde Ford and a life long Ford fan. I have always had excellent buying experience with Runde, highly recommend them to friends and family. And trust Runde to give a fair and honest fan. I have always had excellent buying experience with Runde, highly recommend them to friends and family. And trust Runde to give a fair and honest sale. More

I had a great experience with Runde Ford and My sales person Taylor. Very professional and delivered my car ahead of schedule. person Taylor. Very professional and delivered my car ahead of schedule. More

Taylor is very personable and friendly. Gave me a new tire and a good deal. Paperwork was done very efficiently. Gave me a new tire and a good deal. Paperwork was done very efficiently. More

Taylor made the whole car buying process a good one! I very much appreciated his updates and responsiveness. I also appreciated the ability to do everything electronically. I very much appreciated his updates and responsiveness. I also appreciated the ability to do everything electronically. More

dealer was amazing they were very polite and quick to help and get us going with out haggling on price .would recommend them to anyone and go back for next one . help and get us going with out haggling on price .would recommend them to anyone and go back for next one . More

This dealership is by far the best we have ever experienced. When my boyfriend went in last fall to buy a truck, he bought what he "thought" was what he wanted. Our experience was great dealing w experienced. When my boyfriend went in last fall to buy a truck, he bought what he "thought" was what he wanted. Our experience was great dealing with the sales staff. Everyone was onboard to help us get what we wanted. Well, shortly after that my boyfriend realized it wasnt at all what he wanted. Although the truck was okay and there was nothing really wrong with it, it just didn't fit what he wanted and needed it for. When the dealership followed up to make sure everything was alright, he was honest and said he had made a mistake. They immediately said for us to come back in and they would do whatever they could to make it right. And they did. The entire experience the 2nd time was even better because we couldn't believe how hard everyone at Runde worked to make sure we could get what we wanted at the price we could afford. They all really cared and took personal ownership to make us happy. We will not go to any other dealership. Thank you to all! More

Taylor was so, extremely helpful and provided a great experience. He continued to reach out and make sure everything was running correctly. I have already recommended Runde to multiple people. experience. He continued to reach out and make sure everything was running correctly. I have already recommended Runde to multiple people. More