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Runde Chevrolet

East Dubuque, IL

4.8
224 Reviews

780 IL Route 35 N

East Dubuque, IL

61025

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Showing 224 reviews

January 14, 2013

Runde Chevrolet is very well know and appreciated in teh Tri State area. If you travel from a far and need service or you are looking for a new vehicle, Runde Chevrolet should be your top choice. More

by cat.bruggeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Riley and Pat Timmerman, John Riley
January 02, 2013

I appreciated the very professional, friendly, caring, non-pressured atmosphere of getting my new car purchased. My salesperson steered me in the right direction of which he knew I would be more satisif More

by koethel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Runde, Tim Runde
January 02, 2013

I called #RundeAutoGroup in Manchester today and talked to the general manager, Matt Sieverding, about my car. I bought a 2009 Chevy Aveo at the end of July 2012. I expressed my concerns about the problems More

by KimPos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Sieverding
Jan 30, 2013 -

Runde Chevrolet responded

The 2009 Aveo that Kim purchased from us 6 months ago was subject to a factory recall at the time of her purchase; the replacement part for the recall was on backorder which delayed her car's repair for 13 days in August while she drove one of our loaner vehicles. Regarding her recent automotive issue, we have been in contact with Kim since she posted her online review and we've apologized for the inconvenience she experienced with the car. The problem turned out to be a quick fix and there is nothing wrong with her transmission. She let us know that she loves her car, and added that she became momentarily fearful at the onset of the problem that she might have purchased a proverbial "lemon". No lemons here ... just lemonade. We have apologized to Kim regarding our initial ineffective communication. We also asked her to give Runde's another shot at earning back her business and she has let us know that she is keeping that in consideration.

Jan 30, 2013 -

KimPos responded

I am glad #RundeAutoGroup in Manchester called me to take care of these problems. Thank you for following up with me. I feel better about working with you now. -KimPos

January 01, 2013

I went to runde auto looking for a new chevy cruze. They greeted my family in me upon entering the facility. When looking for a new car with specific preferences the dealers were patient and had a terrific More

by bradley Coyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Voss
December 31, 2012

I was actually lost going to another dealership in Wisconsin to pickup another similar new vehicle and drove past Runde Chevrolet and saw the vehicle that I ended up purchasing. I contacted Mr. Layer More

by KevinGillett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Layer
December 31, 2012

Josh did an excelentent job of working with me to find me a truck that would fit within my budget while still giving me the best possible truck. Jessica did a wonderful job working through the paper work to More

by nathan.skoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Layer, Jessica
December 31, 2012

Tim Meyer was excellent to work with. He did an excellent job communicating with me. I was very comfortable with how he was able to answer technical questions about the Silverado. I was also comf More

by lhickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Meyer
December 31, 2012

Dave did a great job- we are very happy with the 03 Silverado-would recomend our friends contact him for their next vehicle.The rest of the people were very helpful too. Thanks again and Happy New More

by john.pollnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith
November 21, 2012

This is the third vehicle I've purchased from Runde. They have the absolute best prices and great customer service! With pick up and delivery included, there's no reason to go anywhere else. More

by carljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Runde, Nick in Finance, Nick Roche, Tim Runde
November 20, 2012

Dave was friendly, knowledgeable, and courteous. This is the second car we have purchased at Runde's this year, and we will be back here for our next vehicle. More

by skemmis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Frazier, Dean Draven
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