Runde Chevrolet

Beware of used car part of dealership For those of you buying a car from these folks, and you are traveiling a good distance to buy, be aware that what they tell you on the phone, in email For those of you buying a car from these folks, and you are traveiling a good distance to buy, be aware that what they tell you on the phone, in emails, and texts should not be trusted. My son and I worked a deal on a 2012 Ford Escape, by phone and email. We were told the tires on the vehicle where about 50% and were in good shape. When we got there the tires had just been rotated front to back and the rear tires were so worn, the wear bars on the tires were flush with the treads. Cracking between treads were evident. The front two tires were about 10% left at most. We pointed this out to the sales person by the name of Randy, and we asked for the price of two tires taken off the sales price. He told us they did not do that! Needless to say, we were upset driving 4 hours one way to pick up the car. We demanded to speak with the manager Tim Runde. We had a horrible conversation with him to the point where he got in our faces within inches after we told him we would be posting bad reviews on social media about the experience. He kept saying we were threatening him! Amazing!!! He offered us $200 ($100 for each tire) when new ones were $160 each on the Discount Tire website. We asked for a $300 credit and he refused. Amazing again that he was willing to break a deal for $100!!! In our option, Mr. Runde is only oncerned about selling cars and not taking care of customers and building relationships. We drove home another 4 hours without the car. Beware that this dealership is really shady, will tell you anything to sell you a car and leave you hanging if you are not satisfied. One can only wonder how would have felt if we had flown in to do the deal and this had happened. My son and I were talking on the drive home that we thought Tim Runde thought he had us “over a barrel” and we would cave since we drove 4 hours to pick up the car. DONT’ BUY CARS FROM THESE FOLKS! BEWARE!!!!! More

Great to buy from. We have purchased 10 vehicles over years from them. Runde's have always given us value in dollars spent and great survice. We will keep coming back an We have purchased 10 vehicles over years from them. Runde's have always given us value in dollars spent and great survice. We will keep coming back and have sent three others who have purchased from this dealership also. More

Disappointing I work construction so getting a truck as a loaner would be beneficial. Also, I did not receive an inspection sheet showing condition of the vehicle a I work construction so getting a truck as a loaner would be beneficial. Also, I did not receive an inspection sheet showing condition of the vehicle and my fluids were not topped off as they claimed they would do. I'm almost positive the front end needs some adjustment but that seems to fall on deaf ears. It's terrible that a 23 year old kid can bust his xxx to buy a $58,000 truck and the service and benefits that's comes with the price tag is practically nonexistent. More

Professional & a Fair Deal Had a great experience purchasing a late model used truck. Hanna Rupp did an excellent job, was very personable and professional. The truck we purcha Had a great experience purchasing a late model used truck. Hanna Rupp did an excellent job, was very personable and professional. The truck we purchased was very well priced and they gave us a very fair value for our trade - no haggling necessary. More

Not Pleased. Don't seem willing to deal or be flexible for a return customer. Told me a car I bought from them 6 months and 7000 miles ago is worth $6000 less now. Don't seem willing to deal or be flexible for a return customer. Told me a car I bought from them 6 months and 7000 miles ago is worth $6000 less now. They don't seem interested in making any deals with someone they sold a car on the brink of a breakdown. Definitely won't be my "dealer for life" if they aren't going to work with me. Treated as if the small man/sale didn't matter to them. More

Worth the drive! What a terrific experience. Jacob Puls is my guy. Bought a new truck, wanted to take it home that day and he made it happen. Shopped all the deale What a terrific experience. Jacob Puls is my guy. Bought a new truck, wanted to take it home that day and he made it happen. Shopped all the dealerships in Madison and just did not feel that anyone was accommodating. My wife researched what I wanted in a new truck on line, Runde has numerous in stock, we made the drive and am I glad we did. They earn their motto!!! Carl More

Great Salesman - Jake Meyer! We enjoy our new car everyday, We are really happy with our choice. Our experience at the dealership was very friendly and seamless. I felt Jake We enjoy our new car everyday, We are really happy with our choice. Our experience at the dealership was very friendly and seamless. I felt Jake, our salesman, really took great care of us and made sure we understood every feature of the car before we left their lot. He even set-up my phone with the on-star remove link. Thanks for everything More

Great deal Started looking for a different 2500HD for my business and Tim R. at the dealership gave me some good used options but the deal on a new 2015 2500HD Started looking for a different 2500HD for my business and Tim R. at the dealership gave me some good used options but the deal on a new 2015 2500HD was so good I couldn't pass it up. I priced a similar truck from another dealer and Runde's gave me more for my trade in and a bigger discount off the new truck. Beat the other dealer by many $$$$. Thanks Tim and I love my new truck. More