Rudy Luther Toyota - Service Center
Golden Valley, MN
1,765 Reviews of Rudy Luther Toyota - Service Center
I have no complaints about my experience at Rudy Luther! The service staff was interested in my comments and gave me their full attention. My questions were answered in a knowledgeable and professional ma The service staff was interested in my comments and gave me their full attention. My questions were answered in a knowledgeable and professional manner. More
I dropped my car off well before my appointment time to accommodate a conflict that had come up in my schedule. The service center was quite busy when I arrived, but there were no complaints about my arri accommodate a conflict that had come up in my schedule. The service center was quite busy when I arrived, but there were no complaints about my arriving early. Brian White was very clear about my service options and the relative pricing of each. More
My vehicle was checked in for service at the appointment time and was completed in a timely manner. I am unaware of any unsatisfactory service during this appointment. time and was completed in a timely manner. I am unaware of any unsatisfactory service during this appointment. More
Service was excellent I replied to an email from John Kendall NO ANSWER very disappointed Kendall NO ANSWER very disappointed More
Great people great service bright clean waiting lounge always dependable and trustworthy.I love my Toyota 4 runner!!!! always dependable and trustworthy.I love my Toyota 4 runner!!!! More
Overall the service experience is good but I hate how every time you drive in, step out of your vehicle, and you might be right next to a desk with a service representative sitting there but no one says every time you drive in, step out of your vehicle, and you might be right next to a desk with a service representative sitting there but no one says hello. Heads stay down, fixated on a monitor, as if you’re invisible. Seems to me that someone could easily look up, say hello, someone will be with you shortly. Instead silence. Sometimes you stand there three, four, five minutes and no one says a word. I would change that experience. More
The services that were needed were completed. The service advisor kept me informed through out the process. The service advisor kept me informed through out the process. More
Everything and everyone was helpful, courteous and respectful. Communication done well. Clean waiting area. Thank you. respectful. Communication done well. Clean waiting area. Thank you. More
The service I needed was done within the time estimated and the service advisor kept me up to date on any other recommended service. I really appreciate that the service done or recommended was exactly wh and the service advisor kept me up to date on any other recommended service. I really appreciate that the service done or recommended was exactly what was needed and no other up-selling was done. More