Rudy Luther Toyota - Service Center
Golden Valley, MN
1,765 Reviews of Rudy Luther Toyota - Service Center
I've purchased three cars from Rudy Luther, and continue to have them perform all my maintenance work. Excellent customer service every time I visit, even for a small oil change! to have them perform all my maintenance work. Excellent customer service every time I visit, even for a small oil change! More
I was hearing a faint noise in my Prius front end. Duane rode with me, heard the noise and with his persistence, along with his mechanics, they tracked down the rare cause - a wheel bearing. Duane and his rode with me, heard the noise and with his persistence, along with his mechanics, they tracked down the rare cause - a wheel bearing. Duane and his crew are to be commended for their excellence! I couldn't be happier with the service and attention at Luther Toyota - THANK YOU, Mary Henjum More
The waiting was a bit long. However, I can never get my car vacummed! I don't want to return the vehicle just for that. I am always reminding them that it is necessary. I am handicapped and am unable to car vacummed! I don't want to return the vehicle just for that. I am always reminding them that it is necessary. I am handicapped and am unable to do it myself. I only wish they would find the time to do a little task. That is my only complaint. More
I went in for routine maintenance and everything went very smoothly. I dropped the car off, had a free coffee and banana in the waiting room while I used their free WiFi on my computer, and within 40 mi very smoothly. I dropped the car off, had a free coffee and banana in the waiting room while I used their free WiFi on my computer, and within 40 minutes I had my car keys back and was on my way. They also gave me a free car wash which was a nice touch. More
I really appreciate that when asking questions when I bring my car in for servicing that I have never been made to feel that they were "dumb" questions, even though they might have been! bring my car in for servicing that I have never been made to feel that they were "dumb" questions, even though they might have been! More
I'm always impressed with Rudy Luther Toyota. They're always very organized, professional and courteous. That is true if you are in for service or to make a purchase. Prices for parts and service may be always very organized, professional and courteous. That is true if you are in for service or to make a purchase. Prices for parts and service may be a little high, but that seems to be the case at most dealerships. I like their service department, though, because they are always friendly and professional and they always do a good job. I've purchased three new vehicles in my life and all have been from this dealership, despite having a Toyota dealership much closer to home. I was happy with my new car experiences because the prices were a little lower here. I was also pleased with the sales people. I never found anyone to be pushy at all. Very important to me. I like this dealership and find myself recommending it to friends quite often. More
The service team always listens to my concerns and goes the extra mile to address them. They explain everything to me and always treat me as a person, not a ditzy girl (a problem I've had elsewhere). I'm the extra mile to address them. They explain everything to me and always treat me as a person, not a ditzy girl (a problem I've had elsewhere). I'm always confident when I drive my car away that it is in great running condition and safe for myself and passengers. Working with this service department gives me great peace of mind. Worth the drive to visit! More
John Kendall took care of all the issues that were not resolved in the earlier service of 80,000 miles. Great Service and a great job done by Rudy Toyota!!! resolved in the earlier service of 80,000 miles. Great Service and a great job done by Rudy Toyota!!! More
Matt was exceedingly friendly and professional. I am very pleased with the service he gave me today and it has lifted my opinion of your dealership and its services, thank you. pleased with the service he gave me today and it has lifted my opinion of your dealership and its services, thank you. More
Another top notch service visit at Rudy Luthers. Service advisor Matt did a great job! I was questioning if I needed new tires. He promptly measured each tire and said "no, you're good for awhile yet." advisor Matt did a great job! I was questioning if I needed new tires. He promptly measured each tire and said "no, you're good for awhile yet." More