Rudy Luther Toyota - Service Center

While I was a little disappointed that the check engine light came on, and a repair was required for my 2008 Toyota, the service was really good. They kept me informed throughout the process. The diagnosis light came on, and a repair was required for my 2008 Toyota, the service was really good. They kept me informed throughout the process. The diagnosis was quick and the repair was done in a timely manner. The waiting area was clean and comfortable. More

I have driven Toyota Camrys for 25 years, first in Wisconsin and now in the Twin Cities for the past 12+ years. I have always been satisfied with the service at this dealership! No complaints! Carol Wisconsin and now in the Twin Cities for the past 12+ years. I have always been satisfied with the service at this dealership! No complaints! Carol Svanoe More

Greetings Mark and RL Staff. This is my third 4Runner and it is one fantastic truck. 1999 SR5 with 205,000 miles. I bought it in 2005 with 68,000 miles off your lot. I still think this year and this truc and it is one fantastic truck. 1999 SR5 with 205,000 miles. I bought it in 2005 with 68,000 miles off your lot. I still think this year and this truck is the best all around SUV ever built with great performance, ride, looks, interior comfort, durability and vision from the driver's seat. MPG +23 in summer with V6. And the electric rear window has always been my favorite. And I can still get it serviced and have had it serviced nearly exclusively and regularly at RL Golden Valley. I trust your people and your work. I plan to get 300,000 miles from this vehicle. I brought the truck in last Thursday Dec 19 for four things. Duane was outstanding and helped me check in the vehicle. 1-Oil and filter. 2-Brakes sticking. 3-Check engine light on/off and rough idle. 4-Balance and rotate tires as I felt a shimmy at 68-70 mph. Whew, $1,700 later and at end of Thursday, I had fresh oil and filter, rear brakes and seals, the oxygen sensor replaced and tires rotated and balanced. Duane even showed me the existing greasy rear brakes/seals so I could see the leakage before I authorized replacement. It was obvious, greasy brakes. OK. My report is that the truck idles like a champ, the brakes are working great, I trust the oil and filter are lubing and filtering. But I still feel the shimmy at 68-70. Tires are brand new Good Year Wranglers. I always loved the smooth ride of this vehicle, this shimmy bugs me. What can we do? Did the balance get done right? Is it a bad tire? Thank you for considering a solution. I don't want this to become a big deal. Maybe you should take it for a drive on Freeway and see if I am blowing smoke! Happy Holidays. In gratitude. John Shaw 612-817-6828 More

I've used Rudy Luther Toyota for years, and I am very satisfied with the service. They are courteous and attentive, and I like the waiting area. satisfied with the service. They are courteous and attentive, and I like the waiting area. More

I made the service appointment online after my car's electrical system suddenly began displaying incorrect information for several days ( showing all the taillights were out, when they weren't) and the electrical system suddenly began displaying incorrect information for several days ( showing all the taillights were out, when they weren't) and the check engine light went on. Naturally, when I arrived at the service bay, everything was working just fine. Mark Perra has been the service advisor on my car for most, if not all, of the time I've owned it. (It's a 1998 that I bought from you in 1999!) Looking at the situation, Mark told me that in all probablilty, a short had developed somewhere in the system and that I could expect this problem to happen again, eventually not going away, at which time we could get it fixed. He checked over my maintenence record and we decided to just change the oil and run it through the car wash. While I waited, I relaxed in your very comfortable lounge and had a cup of coffee. When Mark came to tell me my car was ready, he also gave me a head's-up on some maintenence work that we should do in the spring, based on a test drive taken by the service personnel. As always, I asked him if I should be thinking about a new car ( mine has 203,000 miles) and he reassured me that my car is running just fine and that the work that needs to be done is pretty routine for a car of its age and mileage. So, I went home a happy, satisfied customer, confident that my car will continue to meet my needs and expectations for a long time to come. I just love this car and I really appreciate the sense of continuity that I get from being able to rely on Rudy Luther and Mark Parra to give me sound advice and excellent service. More

We bought a new 2012 Corolla in May of 2012. Very happy with the experience. At work, we had a company Avalon, and the fellow who takes it home every night wasn't happy where he was having it serviced. R with the experience. At work, we had a company Avalon, and the fellow who takes it home every night wasn't happy where he was having it serviced. Rudy Luther Toyota is on my side of town, so I brought in the company car. The amount charged was a fraction of the estimate I signed, and it was returned to me earlier than expected, very nice, since I was waiting. I've found this to be typical of my experiences at the dealer, and at Luther dealers where I've bought other cars. More

Your employees have been there for a long time, which speaks volumes about management, are friendly, knowledgeable and professional. Terry, who was my service representative, showed and explained to me speaks volumes about management, are friendly, knowledgeable and professional. Terry, who was my service representative, showed and explained to me why I needed to replace my tires. Also, the space you have created for customers waiting is exceptional. I bought my first Camry for $4,000 out of the newspaper. Your salesman at the time (@1999), told me he couldn't beat the price that I had from a woman who needed to sell her car with 4500 miles on it. I was impressed then and brought my car to you for all maintenance until I bought a new one in 2010, though the car is a 2011. More

Doug was great! Efficient, knew his stuff, speedy, knowledgable, pleasant to work with! The driver of the courtesy van was also EXCELLENT!! Courteous, prompt, professional, friendly. I believe his knowledgable, pleasant to work with! The driver of the courtesy van was also EXCELLENT!! Courteous, prompt, professional, friendly. I believe his name was Michael (young guy, just graduated from St. Thomas? with degree in finance.) He will go far in this world! Great kid! I was just telling Michael that I have always had AAA+ experience at Rudy Luther Toyota for sales and service. Everything is so efficient, pleasant, and luxuriously focused toward the customer. I couldn't ask for better service!! More

Great service, knowledgeable service department staff, and very professional. They understand and care about your personal schedule and respect is their mantra. I drive 20 miles to use this specific de and very professional. They understand and care about your personal schedule and respect is their mantra. I drive 20 miles to use this specific dealership. More

I have complete confidence in this dealership. Always get the best service and never feel like I need a second opinion. I have been coming here for years. Thanks to All Colleen get the best service and never feel like I need a second opinion. I have been coming here for years. Thanks to All Colleen More