Rudy Luther Toyota - Service Center

Before you buy your Camry, hope you read this. A 2012 Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up. If you do a lot of stop and go driving, it won Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up. If you do a lot of stop and go driving, it won't a ever heat up, so when you start, don't stop for a while. Dealer says, that's the way it is. I haven't had a car this cold in 15 years (my last Camry - just thought in 15 years they would have fixed it). Second, MPG in city is pretty bad (highway is pretty good). Dealer also says that's the way it is. Third, Rudy advertises loaner cars(Certified Warranty), but just found out a rental charge to check out the low MPG &cold start . RL is off 394 &169' I live in Eagan. I don't even get a ride home. My salesman suggested I go to Inver Grove and make it their problem. Not much "love" at this Dealership. Al More

had to bring car back in for them fix what was to be fixed the first time, If they would check there work when done I would not have to bring it back in for there sloppy work fixed the first time, If they would check there work when done I would not have to bring it back in for there sloppy work More

Amazing. I came in because the light for tire pressure was on. Kevin pointed out that I was only 500 miles away from a 15K check, and suggested I have that done since I was already there. This saved me ti was on. Kevin pointed out that I was only 500 miles away from a 15K check, and suggested I have that done since I was already there. This saved me time & lots of traffic aggravation. It was completed in about 30 minutes and when I got home I had a letter "reminding" me I was due for a 15,000 mile check. DONE!! Pretty impressive service. More

Had to make an "emergency" visit to the service department as the battery in my Prius died. Without an appointment, the service department took my car in, evaluated the battery and replace service department as the battery in my Prius died. Without an appointment, the service department took my car in, evaluated the battery and replaced it -- all within about 90 minutes! Everyone was very friendly, polite and helpful. More

Service appointment was for a recall of a 2010 RAV 4. Work was done promptly and the car was washed and ready when predicted. I have been very satisfied with this dealer. Work was done promptly and the car was washed and ready when predicted. I have been very satisfied with this dealer. More

I usually have service at Maplewood Toyota. It was due to your persuasive phone solicitation that I went back to you despite the longer drive. Your staff found service that was needed--differential fluid to your persuasive phone solicitation that I went back to you despite the longer drive. Your staff found service that was needed--differential fluids. Your service was timely--actually shorter than estimated. Thank you for this pleasant experience! John Toso More

Toyota employees have always treated me well. I came in for an oil change but they found a leak in the water pump. I admit I wasn't delighted to know my bill would go up by $415. but Matt said he'd see if for an oil change but they found a leak in the water pump. I admit I wasn't delighted to know my bill would go up by $415. but Matt said he'd see if I was entitled to any discounts. Mike Belko has provided transportation a few times over the years. I've observed that he must have been well trained in his driving skills. And I want to thank the young woman who offered to bring my car in from the cold. I really appreciated that. My only complaint is that my favorite public radio station disappeared. It's the only station I listen to so I've forgotten how to reset it. More

Matt Knutson let me know that I'm not alone in having the low tire light come on a lot recently. This was my third visit to address it in the past month. While Joel Smith was putting air in the tires he foun low tire light come on a lot recently. This was my third visit to address it in the past month. While Joel Smith was putting air in the tires he found a nail in one. You were able to fix it immediately and while doing that, another nail was found in another tire so that was fixed, too. Mia Karnowski updated me on the situation for that. I appreciate that I can stop in to have you put air in without cost and get help when I need it. More

It is always a great experience having service done at Rudy Luther Toyota, even if I have to go out of my way sometimes to get there. The extra perks, like comfortable waiting areas, clean service areas, Rudy Luther Toyota, even if I have to go out of my way sometimes to get there. The extra perks, like comfortable waiting areas, clean service areas, prompt and efficient estimates of cost and what is wrong are a reason I don't mind spending a bit more for simple maintenance items. I feel like I am important, yup lil ole me, and I do appreciate the courtesy shuttles when needed, like today. From the service area to my home and when the XB was ready, a pickup at my door back to the dealer, how nice. Everyone takes the time to chat and help me find my car when I don't see it right away. Top Notch!!!!!!!! More

The work was done well and very prompt. I could tell the difference pin my vehicle as soon as I drove it. Very courteous workers. difference pin my vehicle as soon as I drove it. Very courteous workers. More