Rudy Luther Toyota - Service Center

All personnel that I interfaced with were pleasant and did not pressure me to purchase additional services. The work was performed quickly and was completed sooner than I anticipated. did not pressure me to purchase additional services. The work was performed quickly and was completed sooner than I anticipated. More

I was very happy to get in on the same day at a time that was very reasonable. I was told that it would take 90 minutes to complete the work--surprise it took only 50 minutes. Plus I got some water, popcor was very reasonable. I was told that it would take 90 minutes to complete the work--surprise it took only 50 minutes. Plus I got some water, popcorn and a cookie!!! Later in the day I recalled that I forgot to get my oil change card punched for a freebie. I called and they told me I could come in anytime until closing--got it! Thanks More

The bill was too expensive. It is difficult to read the invoice. A coupon was not applied. The phone call I received about a $1600 problem was too technical invoice. A coupon was not applied. The phone call I received about a $1600 problem was too technical More

I had a very efficient and pleasant service experience. Great value from the team at Rudy Luther. I recommend them to other clients for anything. Great value from the team at Rudy Luther. I recommend them to other clients for anything. More

Great and fast service--everything explained well too. Waiting area is the best also, and quick, efficient way to pay/pick up your vehicle when finished. Waiting area is the best also, and quick, efficient way to pay/pick up your vehicle when finished. More

Everyone was friendly, helpful and spent time explaining what was going on with my car. I was early for my appointment and when i drove in, they knew exactly what i had entered on the online appointment for what was going on with my car. I was early for my appointment and when i drove in, they knew exactly what i had entered on the online appointment form. Someone held the door for me, offered to wait if i wanted to get coffe,etc, and also helped me find my car. The charges were more than fair, in fact they were genrous and didnt charge for labor to replace a slashed tire that was on warranty. I had questions about some issues with the car and they explained it all to me and didnt seem to think my concerns were stupid. Overall, it was exceptional service, and frankly I would probably buy another Toyota simply because of they way i am treated when i bring my car in for service. More

I rarely write reviews that are requested, but I do every time for Rudy Luther Toyota because the experience is always so good. They are knowledgeable, professional, and courteous and do everything they can time for Rudy Luther Toyota because the experience is always so good. They are knowledgeable, professional, and courteous and do everything they can to help. Mark Perra, once again, really helped me out in a bind, and Shirley in the appointments got me in last night when my Prius battery had said its final prayer to the battery gods. I'm grateful for customer service and professionalism like this. It is rare and deserves praise. Thanks. More

Mark Perra has usually been our service consultant for the 11 years we have owned our 2002 Highlander and the 12 years we have owned our Tundra. This time the Highlander needed a great deal of work. Mark the 11 years we have owned our 2002 Highlander and the 12 years we have owned our Tundra. This time the Highlander needed a great deal of work. Mark did a great job of informing us of the service needs and our options. The fixes took longer than expected so we were offered a free rental car. We are happy with Rudy Luther Toyota and much of the reason is Mark Perra. He has great customer service skills but most importantly, he has integrity and we trust him. Even though the repairs were extensive and expensive, we have peace of mind that the car was fixed well and will continue to be the dependable and reliable car it has been. More

They made me feel comfortable while I waiting for my car to be service. An I will continue to go to them and refer my friends to go to them if they got Toyota. to be service. An I will continue to go to them and refer my friends to go to them if they got Toyota. More

I had a nail in my tire. They were able to check it out & put a new tire on. Thank goodness they didn't have to replace or fix the tire pressue sensor. We had that problem before & it was very expensive. & put a new tire on. Thank goodness they didn't have to replace or fix the tire pressue sensor. We had that problem before & it was very expensive. More