Rudy Luther Toyota

9/20/11 - We had an idea of what we wanted, and Nettie took it from there. Very personable, very knowledgable, and worked with us from beginning to end. She even took the time to set up Blue Tooth and Sa took it from there. Very personable, very knowledgable, and worked with us from beginning to end. She even took the time to set up Blue Tooth and Satellite Radio which was appreciated. She was a joy to work with and we left with the new car we were looking for. More

Wrote an email about a 2010 model car, recieved back a form email about a different car. I wrote Kurt Folstad again explaining the email was clearly in error only to get another incorrect form email that form email about a different car. I wrote Kurt Folstad again explaining the email was clearly in error only to get another incorrect form email that shows he clearly did not read the first, or second, email. Then, daily for the past few days I've been getting further form emails asking me to "come on in and test drive" and various other things -- all of which I respond to explaining their email is clearly in error. If they care this little about their customers who have money burning a hole in their pocket to buy before the sale, how much are they going to care about you after the sale? There are plenty of dealerships with salesmen who actually read your email and care about your needs... no need to even try this one. More

Jim was very knowledgeable and work with us to over come some problems that arose because of us being stuck out of the country when we were supposed to take delivery of our new car. some problems that arose because of us being stuck out of the country when we were supposed to take delivery of our new car. More

Our experience with this dealer us always such a pleasant experience. We always feel good about buying here. Thank you for making this so easy. experience. We always feel good about buying here. Thank you for making this so easy. More

Outstanding Customer Service!!! I am a Veteran of the United States Armed Forces and a member of USAA. I utilzed "Auto Circle" to find the Toyota Camry XLE that we bought from Dan at Rudy Luther Toyota. United States Armed Forces and a member of USAA. I utilzed "Auto Circle" to find the Toyota Camry XLE that we bought from Dan at Rudy Luther Toyota. They made us feel like we were part of their family and that was really important to us. I would highly recommend Rudy Luther Toyota for your next vehicle purchase. More

Matt Gilbert is friendly, supportive, knowledgeable and willing to go the extra mile. In addition, he was extremely patient with me as I was weighing my choices and asking him to explain many different sc willing to go the extra mile. In addition, he was extremely patient with me as I was weighing my choices and asking him to explain many different scenarios. Finally, he drove my new Camry over to the place where I returned my rental and picked me up. That is GREAT service provided always with a smile and a friendly greeting. Thanks, Matt! More

I have purchased/leased 4 vehicles from Mike and this dealership. Mike and his sales manager are definitely in a league of their own, even within this dealership - honest, helpful, personable, easy to ta dealership. Mike and his sales manager are definitely in a league of their own, even within this dealership - honest, helpful, personable, easy to talk to...people you'd be love to have a beer with anytime. On more than one occasion they've put together deals for me that were exactly what I needed. The waiting area is clean, pleasant, has free (nice) coffee, soda and usually cookies or doughnuts, as well as free wi-fi and a big screen TV. They also wash you car for free every time you take it in for oil or service. I do have one issue with this dealership though - for the first three times I purchased there I could negotiate a good deal (Mike's vehicle price was already fantastic, but, for example, instead of paying $750 for paint, interior and rust treatment, I got it for $200) but NOW Mike tells me they have a "no haggle" "fixed price" policy. That meant, on the last vehicle, I did NOT get the extra treatments I wanted, because I consider the price demanded excessive. Now, to me, all that says is the dealership just wants to make more money out of me - what do I get out of the "policy"? Nothing - I can only lose out! Tell me, if you can, any other $30,000-$50,000 purchase where the seller REFUSES to negotiate price with a loyal customer!? What's the point of being a Toyota "VIP Tier 1 customer" if it doesn't get you anything? I really do like Mike and the dealership - In fact I just spoke with him last night about the upcoming Scion FRS/ Toyota FT86 I am interested in - but with another dealership 75% closer who WILL cut me a deal... More

Horribly rude, and not willing to work with out of state buyers at all. Will not hold a car with a deposit, even if you are 100% certain you want to buy the car. So if you have to drive three hours to get buyers at all. Will not hold a car with a deposit, even if you are 100% certain you want to buy the car. So if you have to drive three hours to get the car, you better hope it's still there when you get to the dealership. Definitely would not recommend this dealership. Save your time and money and go to Mankato. More

Professional and courteous and no high pressure tactics or gimmicks, the visit was a very pleasant experience. Wife and I found the car we wanted too! or gimmicks, the visit was a very pleasant experience. Wife and I found the car we wanted too! More