Rudy Luther Toyota

We are extremely impressed at how friendly and We are extremely impressed at how friendly and knowledgeable jodie was. We truly appreciate it and we would absolutely recommend rudy luther to our f We are extremely impressed at how friendly and knowledgeable jodie was. We truly appreciate it and we would absolutely recommend rudy luther to our friends and family. it has been the best car buying experience we have ever had! jodie went above and beyond to make sure the car was clean and to our liking and we truly appreciate it. We love the van that we bought and hope to do more business with rudy luther in the future! More

I've been dealing with Rudy Luther Toyota for over 20 years. The service department has serviced 4 different Toyota's over that period with very few concerns and always resolved any issues that I had. My years. The service department has serviced 4 different Toyota's over that period with very few concerns and always resolved any issues that I had. My recent purchase of a new Camry was also an excellent experience with Brian Gulbrandson taking care of me. I would recommend Rudy Luther Toyota to anyone looking for a new Toyota. -RonH More

I bought a new Toyota at this dealership and, after the sale was completed, they could care less about service. Four years later, I went in to look at new cars and no one even had the time to say hello to sale was completed, they could care less about service. Four years later, I went in to look at new cars and no one even had the time to say hello to me. I went to their Brooklyn Park location and the sales rep shut the door in my mom's face as we were going out to test drive cars. When I brought up problems with customer service, I was told there are always problems with cars. WOW! I understand there are problems, what I don't understand is your lack of desire to fix them or to keep a customer happy. Worst service ever! More

We were very pleased with the service and quality of the personnel at Rudy Luther Toyota. Lon Blumenberg is a knowledgeable and intelligent salesperson who was well versed in the Toyota Rav 4 characteristi personnel at Rudy Luther Toyota. Lon Blumenberg is a knowledgeable and intelligent salesperson who was well versed in the Toyota Rav 4 characteristics--he was not pushy which we really appreciate in a salesperson. The used car manager, Don Schumaker, was very fair with us regarding our trade in value, a key element in our final decision. Scott Smith, the Finance Manager, was very friendly and helpful in securing excellent Toyota financing and walking us through all the paperwork and explaing what we were executing. The "certified warranty" up to 100,000 miles was also a bigfactor in our final decision. We love the vehicle thus far (1 week) and hope to have years of hassle free driving. More

My experiance buying a nearly new (two year old) vehicle was informative and friendly. My experiance was both enjoyable and confidant I was certain that I was given all details of this car and nearly one mo was informative and friendly. My experiance was both enjoyable and confidant I was certain that I was given all details of this car and nearly one month later I can say they still stand by this sale and by myself as a customer. They have followed through to assure my post sale satisfaction. More

Just bought a 2009 camry XLE from here and loved the experience. The salesman, Theo is great, made the process easy and transparent. My best car buying experience ever. Will return her for my next car a experience. The salesman, Theo is great, made the process easy and transparent. My best car buying experience ever. Will return her for my next car and recommend for anyone looking for a hassle-free car buying experience. More

Boris K. was patient, friendly and knowledgeable regarding the Toyota Carolla I was interested in. He spent a good deal of time explaining all the packages that were available and their cost. He was regarding the Toyota Carolla I was interested in. He spent a good deal of time explaining all the packages that were available and their cost. He was straight forward about all the advantages of buying a Toyota Carolla but not pushy. I really liked his manners and sense of humour. I love the car! More

Started asking about the 2012 Camry in March. Sweet Lou contacted me several times throughout the year with updates pertaining to the launch. Once the launch date was announced, Lou found the car I sought contacted me several times throughout the year with updates pertaining to the launch. Once the launch date was announced, Lou found the car I sought and arranged for me to put a down payment on it to ensure that the car I sought was available post haste. Miranda was prompt and expedient in the Finance Dept. Sweet Lou provided me with outstanding training on my advanced new rod. Lou's knowledge of the newly designed Camry was spectacular. More

Sales rep was very friendly and knowledgable. The time it took to get a trade in price was three to four times longer than another dealer we visited over the past two days. It came down to two choices. Toyot took to get a trade in price was three to four times longer than another dealer we visited over the past two days. It came down to two choices. Toyota or Honda. We wanted to buy new as we just retired. The trade in offered from Luther Toyota was 2 k off the mark from others quoted. The highest trade in values was from a GM dealer who, without a test drive took a look at the mileage and exterior and offered us 16,100.00 compared to Luther at 12,225. On an SUV costing 28,589.00 The lowest other trade in was 13,355 on a car costing only 24,800.00. We were ready to go with the 33,889.00 car at Luther but was insulted by the trade in offered and we bought our 2007 Rave 4 from Luther. Besides spending the most time with Luther Toyota. My wife did not want to go back to Luther and I convinced her to give Luther a shot. Boy was I wrong and was she upset that we spent all that time to be insulted and disappointed. Now we are considering a car we eliminated after seeing the Venza as she will not return to a Luther Dealer and I can't blame her one bit. We will be looking at Morries or an independent dealer. So, so disappointing. As a retired VP of a fortune 500 company in Support Services I suggest Luther spend some time on the customer experience. Eliminate a lot of easier customer time and look at the competition especially on trade in value. Toyota was to have held their trade in value and this may be true If your not dealing with a Toyota dealer. We both had expected to have gotten at least close to where the others were on trade in but never dreamed it would be so far off. Luther lost a sale and Toyota lost a customer. I had, two Toyota products in my garage and now will be down to my pick up only. General motors here we come. More