Rudy Luther Toyota

I bought a Corolla in Massachusetts a few years ago, and since moving back to Minnesota, I have taken it to Rudy Luther for service. They have, by far the nicest waiting room I've been in, and that impresse since moving back to Minnesota, I have taken it to Rudy Luther for service. They have, by far the nicest waiting room I've been in, and that impressed me right off the bat. Their attention to cleanliness, friendliness, efficient service and user-friendly processes, is second to none. So, when it came to buying a new car, there wasn't any question where I would prefer to make my purchase. Chad Satre helped me to pick out the right car for me that met my wants and needs perfectly. Who hasn't heard horror stories about the car-buying process? Well, none of that game-playing with some slippery dude trying to tell me how much he would "give" me the car for, intimidating tactics, etc. happened with this transaction. Chad's low-key, no-pressure approach was a breath of fresh air compared to other car-buying experiences I've had in the past. He is straightforward, honest and fair - I really appreciated that as he made the transaction pleasant from the first handshake hello to the final handshake right before I drove away in my beautiful new Camry. I will highly recommend Rudy Luther to anyone who is in the market for a Toyota (or Scion)! More

This was the BEST car sales experience ever! Which is saying quiet a lot as we've owned numberous cars. It all started when I had noticed that a new car was parking by me at work. I was curious to check saying quiet a lot as we've owned numberous cars. It all started when I had noticed that a new car was parking by me at work. I was curious to check this out. I checked the Toyota website and found the Venza. I then made a call to the person who owned the car. I wanted to know all about their Venza. The owner offered to let me check out their Venza and then gave me a ride. I was hooked. I then asked if they would give me the name of their sales person, which they did. I gave Jodie Fahey a call and said I was looking for a 2010 Venza. I told Jodie what I was looking for and within a very short time she called me back to say that she found a Venza for me. She sent me the details of the one she had found and the payment amount. I called Jodie back and made an appointment to stop in that evening. My husband and I took a test drive in the Venza and then went inside to purchase the car. Jodie is one of the nicest car salespersons that I have ever met. She was so friendly, it was like we were old friends. I would have to put Jodie at the top of the best salespersons that I have ever met. We picked up the car the next day and Jodie went over everything inside and out. She gave us a tour of the building so that we would know where everything was located. Then it was time for us to go to financing and we met Michael. Even though this was a big step after 5 years without a car payment, to taking that on again. Michael made the process quiet easy. I would like to Thank everyone at Rudy Luther Toyota for making this an enjoyable experience. One that we would do again or recommend to anyone! More

Jay was very easy to work with, he did everything to get me the car as soon as possible. Bob in finance worked quickly also. they were both nice and helpful.I feel confident with a Toyota, I owned two befor me the car as soon as possible. Bob in finance worked quickly also. they were both nice and helpful.I feel confident with a Toyota, I owned two before and they were the best cars you could ever ask for. I like the heaviness of my new corolla, I feel safer than I did with my 1980 Corolla, it had no front wheel drive and very small tires. More

Richard was very patient, informative, and not a high-pressure salesman. One of the many reasons I came back to Rudy Luther Toyota after test driving at 3 different dealers. And actually enjoyed s high-pressure salesman. One of the many reasons I came back to Rudy Luther Toyota after test driving at 3 different dealers. And actually enjoyed signing "my life away" with Michael in Finance - a very personable guy! More

Our experience with Tony, Angie, Stacey and all others that assisted in our purchase and financing of a new Toyota Highlander was excellent. They made the process very stress free and professional but fu that assisted in our purchase and financing of a new Toyota Highlander was excellent. They made the process very stress free and professional but fun at the same! Even in the midst of a snow storm on the day that we picked up the car everyone was extremely pleasant and very accomodating. I would not hesitate to recommend their services to any interested in a Toyota! More

Richard helped me with the purchase and features. Jeff was tremendously helpful in the finance department. I even needed to redo my contract, and he helped me out with that. Their offer could not be top was tremendously helpful in the finance department. I even needed to redo my contract, and he helped me out with that. Their offer could not be topped, their courtesy and helpfulness, of even passer bying staff was tremendous. I am tickled to have found a new home for my autos! More

My daughter and I purchased the CRV Honda last Thursday, Nov. 4th. We waited an hour to begin the paper work. The CRV was returned to your dealership on Saturday the 6th. The CRV was not road ready. It may Nov. 4th. We waited an hour to begin the paper work. The CRV was returned to your dealership on Saturday the 6th. The CRV was not road ready. It may of passed all maintenance insections but at 65 mph the steering wheel was shaking and the sound from the rear of the CRV was so loud my daughter couldn't hear the radio. My daughter Bri Gullickson waited on Saturday an hour and a half for work to be done on the CRV. Only to get back on the road and the problem was worse. At this point Bri returned the CRV a second time. The receptionist at the service counter was rude in saying that we (service garage) did a rear end alignment and you'll have to get use to the humming noise. She basically minimized the CRV symptoms to make it sound like it was an issue that my daughter was having. I wanted my daughter's first vehicle purchase to be a pleasant experience. Bri's boyfriend Nick recommended Rudy Luther Toyota. He has had good experiences with your dealership. Bri and I haven't found that to be true. According to Debbie and the service garage, the tires had not been rotated, by the previous owner. The tires have significant wear and bulges that are causing the vibration. If that is the case, how much of the general maintenance work has been neglected by the previous owner? Your dealership saying that the CRV was owned by one person, and the dealership inspection does not offer much in the way of confidence that the CRV will be a reliable vehicle. More

I couldn't be more pleased with the assistance that I received. Everyone that I dealt with strived to make my visit a positive experience. I bought my first Toyota in 2009 and due to the exceptional serv received. Everyone that I dealt with strived to make my visit a positive experience. I bought my first Toyota in 2009 and due to the exceptional service and customer oriented people at Luther I will continue to buy Toyota. More

Friendly and good service both times I was in the dealership. Our salesman made the leasing process easy to understand. The price was what I had budgeted for a monthly payment. AND the Roadside As dealership. Our salesman made the leasing process easy to understand. The price was what I had budgeted for a monthly payment. AND the Roadside Assistance program was a plus. Calls to the service department were quickly answered and my question was answered to my satisfaction. More

Just a quick note to let you know how excellent our experience was with your dealership and most importantly, your salesman Chad and finance rep Jeff. I have been a lifelong believer that dealing with experience was with your dealership and most importantly, your salesman Chad and finance rep Jeff. I have been a lifelong believer that dealing with car salespeople is a nightmare…Chad and Jeff squashed my old thoughts and renewed my excitement in dealing with, not only professionals, but genuinely nice people. In this economy, buying a car is a major commitment…your guys made it painless. I have been in sales for 19 years and I was treated the way that I treat my customers…and that’s the way I think business should be these days. I will not only keep returning to your dealership in the future, I will highly recommend Rudy Luther Toyota to my friends and family. My family and I thank you! More