Rudy Luther Toyota
Golden Valley, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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My dealer Scott, worked two extra hours after scheduled shift to assist me. Even drove me back to my residence so I could retrieve checkbook. Found me a great deal on an almost new vehicle that I thought w shift to assist me. Even drove me back to my residence so I could retrieve checkbook. Found me a great deal on an almost new vehicle that I thought would have been affordable on an older one. Knew ins and outs and that's not referring to door usage. More
recently purchased a 2020 Chevrolet Suburban from a dealership, and my experience has been frustrating, to say the least. Initially, the vehicle seemed to be in great condition, but I soon discovered t dealership, and my experience has been frustrating, to say the least. Initially, the vehicle seemed to be in great condition, but I soon discovered that a sensor in the back bumper was missing. When I raised this issue, the dealership assured me they would fix it. I trusted that they would handle it professionally, but I was shocked to find out later that their idea of a "fix" was to glue the sensor onto the bumper instead of properly installing it. This makeshift solution was disappointing and unprofessional. Not long after this, another issue surfaced. A message appeared on the service side section of the vehicle, indicating a problem that needed attention. I immediately reached out to the dealership to find out what was going on. They responded by suggesting that the warning message was likely because they didn't properly calibrate the sensor after their inadequate repair. This was another sign of poor workmanship and lack of attention to detail from their service team. Overall, I am extremely dissatisfied with the service I received from this dealership. Not only did they fail to properly address the missing sensor issue, but their careless approach has also led to further problems. Gluing a sensor instead of installing it properly is unacceptable, and not calibrating it after the "repair" shows a lack of professionalism. I trusted the dealership to ensure my vehicle was in good condition, but their actions have left me frustrated and regretting my purchase. More
I bought a used Rav4 from Rudy Luther that ended up having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work having nail in the tire which wasn't repairable and required a new tire, and in the end required 4 new tires since its AWD. Instead of trying to work with me to resolve this issue, I have received the run around from the service department and the salesperson who sold me the car. I am now being completely ignored by the dealership so will be taking my car elsewhere to be serviced. I had a mostly good experience buying the car, but pretty awful customer service as soon as I drove it off the lot (they owed me a 2nd key fob that I never would have received if I didn't continue to follow up on it). More
Have been leasing Camrys from this dealership since 2005. Always have had an excellent experience with both sales and service. Have worked with Scott Smith in Sales since 2008. He is a pleasure to deal with, Always have had an excellent experience with both sales and service. Have worked with Scott Smith in Sales since 2008. He is a pleasure to deal with, knowledgeable and explains everything well. I highly recommend him! More
New car purchase was a smooth process, spacious and nice facility, and staff were not pushy on the deal and addons. facility, and staff were not pushy on the deal and addons. More
Scott was great, he facilitated a Prius Prime in four months. This was way head of schedule. Thanks. months. This was way head of schedule. Thanks. More
Nice working with Scott. Very professional not pushy. Very knowledgeable and clearly explained the vehicles Very professional not pushy. Very knowledgeable and clearly explained the vehicles More
Nita was great! She was quick to respond and also followed up timely with a sense of urgency. Helped me download the app and boom I was on my way :) She was quick to respond and also followed up timely with a sense of urgency. Helped me download the app and boom I was on my way :) More
Nick was so supportive and very respectful, he made sure that all my needs were met and even went far and beyond securing the the best interest rate with Luke after I exchanged the my truck, 5 days after pu that all my needs were met and even went far and beyond securing the the best interest rate with Luke after I exchanged the my truck, 5 days after purchase for a new one, Thanks you Nick for the great job done More