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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.6
103 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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By Type

Showing 103 reviews

January 13, 2024

Personnel were very attentive and professional They truly value the quality of care given to the customer More

by Jimboslice
Recommend Dealer
Yes
Employees Worked With
Lorena, Alfonso, Joe
Report | Print
Jan 14, 2024 -

Rudolph Mazda responded

Thanks for sharing about your experience with Rudolph Mazda. We appreciate your business, Jim, and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 12, 2024

Good time, guy very helpful Very pleasant visit. Guy very helpful. Got oil change in good tima More

by corralmisael
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 14, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 11, 2024

Great customer service. Liked seeing the video. No one tried to sell me somethingI didn't need. You have always had my loyalty since I bought the car brand new at Rudolph. More

by chsmith0926
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 11, 2024

I have dealt with my purchases of Mazda Vehicles for more than 20 years and Alan Kaplan has ensured that that continues. More

by Rzurek0
Recommend Dealer
Yes
Employees Worked With
Alan Kaplan
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 10, 2024

issue was not resolved, need to take vehicle back in. coolant light on since august, cant seem to fix the issue More

by bellaherrera74
Recommend Dealer
No
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 14, 2024 -

Rudolph Mazda responded

Thank you for providing this feedback, Bella, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 10, 2024

Rudolph is both dependable and very reliable. I am a loyal customer for over 18 years. More

by jgbretting
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rudolph here at Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 10, 2024

Courteous, efficient and respectful of our time. Obliged by getting a loaner car. Good communication via phone, and text. More

by wocell
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
January 10, 2024

Personnel was very attentive and professional with the whole process. Kuddos to my salesman, sales manager, and especially Melanie! Keep up the great customer service. More

by Clemente4292
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Melanie Gabaldon
Report | Print
Jan 11, 2024 -

Rudolph Mazda responded

Thanks for your feedback on your recent visit to Rudolph Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
December 29, 2023

Everyone was courteous. All involved made the purchase of my new vehicle practically seamless. Excellent customer service all around. More

by DIAZFARM
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
Report | Print
Dec 30, 2023 -

Rudolph Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal! We thank you for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful 1
December 29, 2023

Patient and informative. Lisa was there to help me when I walked in. She was energetic and quick to get me the information I needed. Nicole was very thorough and helpful thro More

by olivekisses128
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
Report | Print
Dec 30, 2023 -

Rudolph Mazda responded

We are very happy to hear that Lisa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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