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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.6
122 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 122 reviews

January 04, 2025

Purchase/negotiation process went smoothly. I didnt appreciate being forced to purchase the AutoButler paint protection package (Sales mgr told me it was mandatory as per Rudolph ownership). O More

by jyferry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Franco, product advisor, Brian Lane, Lam Nguyen
Report | Print
December 26, 2024

Lorena was amazing. The service I get from her and the other staff keeps me returning to Rudolph Mazda. I thank her for all she does. She deserves a promotion. More

by mariemorency984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Dec 30, 2024 -

Rudolph Mazda responded

It's great to hear that Lorena was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 13, 2024

I think the technician(s) came through by servicing my CX50, after Viva Mazda turned me down earlier. Would I recommend this place? Yes I would recommend it to anyone who wants to service their Mazda. More

by FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero, Loreno Carillo, Joe Maynez
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Dec 16, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

November 09, 2024

Fast and great customer service frist time visiting for an oil change very happy t More

by musa_hermosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Amber Ryland
Report | Print
Nov 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 29, 2024

The whole process was easy and efficient. Rudolph Mazda is my choice when it comes to service, parts and new car purchases. More

by willgrubsljjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Oct 29, 2024 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 17, 2024

Lisa and Melanie handled the whole car buying process very professional, I will recommend friends and family to Rudolph thank you very much More

by almosca71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Report | Print
Oct 17, 2024 -

Rudolph Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Lisa and Melanie and truly appreciate your feedback. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

October 05, 2024

Calm and efficient. Pleasant and not pushy this is my third purchase from Rudolph two Chevy now one Mazda. More

by beemananderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gustavo Guerrero, Jose Anaya, Humberto Ceballas, Juan Navarro
Report | Print
Oct 07, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your being a loyal customer! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 30, 2024

Great customer service. Rudolph Mazda had the SUV that was perfect for me. I love the size, interior and color. More

by sanchezr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Sanchez, Lam Nguyen
Report | Print
Sep 30, 2024 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Mazda. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 09, 2024

Rudolph service did a fabulous job servicing my truck! Lorena was very helpful insightful and kept me up to date with everything that was being done with my truck! I am very satisfied and grateful that I More

by thepark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Loreno Carillo
Report | Print
Sep 09, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loreno and our service team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

September 06, 2024

Lorena, the Service Advisor, & the quality of work done are excellent. Lorena communicated well throughout the process. Wonderful experience. Willie, the Manager, is also phenomenal!! More

by matthew.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Parts. 10 Stars !!, Loreno Carillo
Report | Print
Sep 06, 2024 -

Rudolph Mazda responded

Thanks, Matthew, for sharing your thoughts about your experience with Lorena and Willie here at Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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