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Rudolph Honda

Overview Reviews (1,843) Inventory (349)

Rudolph Honda

Name: Rudolph Honda
Address: 5655 S Desert Blvd, El Paso, TX, 79932, US
Telephone: (915) 845-4321
Rating: 4.7

4.7

1,843 Reviews

5655 S Desert Blvd, El Paso, Texas 79932

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Sales: (915) 845-4321

Service: (915) 845-4321

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Rudolph Honda

El Paso, TX

Overview

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4.7

1,843 Reviews

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5655 S Desert Blvd

El Paso, TX

79932

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4.7

1,843 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,843) Inventory (349)

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Sales: (915) 845-4321

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Parts: (915) 845-4321

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Showing 1,843 reviews

January 23, 2025

SALES VISIT - NEW

Very helpful and attentive to my needs. Professional but friendly. I Highly recommend this dealership. Professional but friendly. I Highly recommend this dealership. More

by SONPAS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Christian Esparza, Lynn McPhatter, Joseph Cuellar

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January 23, 2025

SERVICE VISIT

Great service, quick response and easy checking in and checking out. Good notification of appointment and job completion. checking out. Good notification of appointment and job completion. More

by robertrelptx12@sbcglobal.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Taylor Lambing

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January 23, 2025

SERVICE VISIT

The website is by far the worst user friendly site ever, I would never go back!!! I would never go back!!! More

by hernandez.daniel.956

Verified Customer

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Workmanship

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Recommend Dealer

Employees Worked With

Matthew Livingston

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Jan 24, 2025 -

Rudolph Honda responded

Thank you for taking the time give us your feedback. I'm sorry to learn that the website wasn't user friendly for you. You can always try chatting with us directly on the website chat box that appears on each page to help answer any questions for you.

January 21, 2025

SERVICE VISIT

Thank you, it was great service and fast. Will keep sending my auto to the dealer. Well appreciated. Will keep sending my auto to the dealer. Well appreciated. More

by PATYBUENO285

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Rick Biernacki

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January 21, 2025

SERVICE VISIT

Gabriel was very helpful and knowledgeable. My daughter and I were very impressed with his customer service. My daughter and I were very impressed with his customer service. More

by BOBDURAN95

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gabriel Luna

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January 21, 2025

SERVICE VISIT

He checked the battery from my Insight I had brought in and found it had failed and replaced it at no cost.to me, all done efficiently and personably. and found it had failed and replaced it at no cost.to me, all done efficiently and personably. More

by rsallan85

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Joel Aguirre

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January 20, 2025

SALES VISIT - NEW

Lynn was amazing! She took her time with me and also used past experiences to describe the benefits of my new vehicle! I’d definitely recommend this company to anyone She took her time with me and also used past experiences to describe the benefits of my new vehicle! I’d definitely recommend this company to anyone that I know who wants to purchase a car! More

by shakeemhallsmith

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Lynn McPhatter

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January 19, 2025

SERVICE VISIT

I called Honda last Friday to see how I can check on my car battery since it was dead and could start up the car if when I jumped the battery. The person who answered the phone couldn't care less about my car battery since it was dead and could start up the car if when I jumped the battery. The person who answered the phone couldn't care less about my issue. When I explained my trouble, he said you need to bring your car to the dealer. I asked how I drive a dead battery car? He said you can take the battery out and bring it. I then asked, do you provide roadside assistance or towing, he said it is $150charge for the towing (I can't remember the exact price) I hung up on him. Later I got the battery out after watching Youtube videos and showed up to the dealer. I understand there are charges for any service but when a customer is having problem specially a woman, they should be a little more understanding and sympathetic. He could have easily said " I am sorry you are going through this. Having a dead battery is no fun. We do service towing but there is a charge.... Rather than throwing the $150 charge in my face. Let me ask you how much the charge is and decide if i want to pay for it or not. When they fixed the battery, they got me a Lift for no charge. I have been with Honda over 20 years and have never experienced this kind of service. More

by afsaneh.eshaghi

Verified Customer

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Recommend Dealer

Employees Worked With

Joel Aguirre

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Jan 21, 2025 -

Rudolph Honda responded

Hello, Thank you for taking time to give us your feedback. Your opinion is very important to us and can help us determine areas of training opportunity. I am sorry to learn that we were not able to meet your expectations during your last visit. I know the moment has passed but if there is anything we can do to help make it right by you please reach out to me at (915)845-4321. We hope we can continue earning your business with a much more pleasant experience for your in the future. Thank you again for your feedback. -Claudia Aguilar, Rudolph Honda Service Manager.

January 18, 2025

SERVICE VISIT

Joel was awesome and he provided great communication and service but the service center itself is terrible. service but the service center itself is terrible. More

by thelmaherrera86

Verified Customer

Recommend Dealer

Employees Worked With

Joel Aguirre

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January 18, 2025

SERVICE VISIT

Service was quick and communication was good, it was a day full of cars but they made sure to have it ready on time. day full of cars but they made sure to have it ready on time. More

by nathania.gar

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Matthew Livingston

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Rudolph Honda

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