
Rudolph Honda
El Paso, TX
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Just an oil change Well, it was just an oil change and it was done fairly quickly considering how many people were ahead of me.. Everybody was super friendly Well, it was just an oil change and it was done fairly quickly considering how many people were ahead of me.. Everybody was super friendly More
Very good service I have only positive reviews of any service that I have had on my 2012 Honda Pilot. My service advisor Willie knows me by name and is always on top of I have only positive reviews of any service that I have had on my 2012 Honda Pilot. My service advisor Willie knows me by name and is always on top of any service needed. Great Service Department. More
Excellent comprehensive service My vehicle was nearing the 100K mark and Clare called to inform me of several of the Service Tech's recommendations as well as a recall that I was not My vehicle was nearing the 100K mark and Clare called to inform me of several of the Service Tech's recommendations as well as a recall that I was not aware of. Very pleasant, friendly atmosphere. More
Helped while traveling While traveling through 18 national parks and driving 12,300 miles our service light came on and our oil life was only 15%. We called the Comfort Sui While traveling through 18 national parks and driving 12,300 miles our service light came on and our oil life was only 15%. We called the Comfort Suites to ask if there was a Honda dealer nearby where we could get the car serviced and Rudolph was only about half a mile away, plus they had a free shuttle service. I dropped the car off at 7:00 A.M. and was back on the road at 10:30 A.M. without having an appointment. The shuttle took me back to the hotel and we ate breakfast while waiting on the car. They only did the required maintenance and took car of a recall to update the software and did not overcharge me at all. I have been a Honda fan for the past four years and our 2016 Honda CRV got great mileage. From 31.5 mpg to 32.4 mpg while fully loaded in both the cargo area and the back seat and driving up to 80 miles per hour and through mountains with steep grades, hairpin turns and high elevations. Thank you Rudolph for taking good care of us and getting us back on the road as quickly as possible. More
Friendly Work done quickly and with a smile. Clare actually called me before I had to call to check on my Civic. Great job. Keep it up. Work done quickly and with a smile. Clare actually called me before I had to call to check on my Civic. Great job. Keep it up. More
Excellent Customer Service from Edwin Edwin has been my service rep for decades and I trust his recommendations. He always explains what needs to be done in detail and gives me choices. Edwin has been my service rep for decades and I trust his recommendations. He always explains what needs to be done in detail and gives me choices. I value his advice and counsel. More
Excellent Tanya Alcocer Provide an Excelent service Very good experience highly recommended Thnx to all the Honda staff They know how to deal with cu Tanya Alcocer Provide an Excelent service Very good experience highly recommended Thnx to all the Honda staff They know how to deal with customers On a hurry More
Wonderful experience! Great customer service, very clean dealership with a wonderful customer refreshment center. Ed is always pleasant. I Waited a reasonable amount of ti Great customer service, very clean dealership with a wonderful customer refreshment center. Ed is always pleasant. I Waited a reasonable amount of time for the service I needed. Overall experience is great. More
Got down to business, in a freindly manner. Brought in Civic for AC check. Car needed work beyond a recharge of which I couldn't afford at this time. They explained the details, didn't try to Brought in Civic for AC check. Car needed work beyond a recharge of which I couldn't afford at this time. They explained the details, didn't try to pressure me to do it now and said they would work with me when I was ready. I will be back for the service because they can be trusted. More
Great Experience!! Service Rep. was very courteous and attentive to my needs and went out of his way to make sure I was comforrable wuth my visit. Quick and friendly Service Rep. was very courteous and attentive to my needs and went out of his way to make sure I was comforrable wuth my visit. Quick and friendly service!! More