
Rudolph Chevrolet
El Paso, TX
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I can tell you that the sales department severely lacks integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would be ignorant, and I would not pay attention, or I would not see the numbers they flipped on the sales contract. Moving numbers from their purchase of my trade-in vehicle to the number of the vehicle I was purchasing was something I guess they get away with all the time. The guy that wrote up the contract had a blank face with nothing to say when I asked him where he got the numbers he wrote into the contract. Yes the total at the end of the contract for the vehicle was the same, but they can add more commission to their pockets by flipping the numbers. Shady dealerships do this all the time. Then I get a conference call where they apologized for making the mistake, and it was only because they said they were old. Just another way to insult my intelligence. After I asked for an itemized addendum to contract which outlined the upgrades I paid to have the dealership install (because they only had the total amount listed on the contract for all upgrades), I found that they had double charged me for mats. They acted like it was no big deal, and they cut me a check (minus the taxes that I had now paid twice.) So they took my approx 7 bucks in extra taxes, and they kept it in the purchase price if the vehicle. When I asked them about the taxes, they said "well it's only like 7 bucks, but the salesman can give that to you if you want." xxx??!! I could have cared less about the 7 bucks if they hadn't already tried to be completely dishonest with me from the start. Needless to say, they haven't gone out f their way to pay me the $7 in taxes that I paid twice. I could go into more issues, but I think this should provide enough red flags to anyone that is considering purchasing a vehicle there. Just pay extremely close attention to detail if you buy/trade there, or else they will take your hard earned money to line their fat pockets. Good Luck More
I bought my 2023 colorado zr2, excellent dealership that gave me a great price, the salesman Armando Moraga was absolutely great, I would recommend him and this dealer to everyone. gave me a great price, the salesman Armando Moraga was absolutely great, I would recommend him and this dealer to everyone. More
I usually take my cars to Shamaley Buick GMC for service, not a good service. I decided to try with Rudolph Chevrolet and I received an excellent service since the time my car was received. Keep doing this g not a good service. I decided to try with Rudolph Chevrolet and I received an excellent service since the time my car was received. Keep doing this good service! More
Bill K. Is the very best there is in the Service department. He always does a wonderful job of taking care of our automobiles. Is the very best there is in the Service department. He always does a wonderful job of taking care of our automobiles. More
One of the few cofvette dealerships that sell st MSRP, wait time was less than expected!! Scott Smith was very helpful during the while process and after delivery of the vehicle wait time was less than expected!! Scott Smith was very helpful during the while process and after delivery of the vehicle More