Rudolph Chevrolet

I really appreciated Tommie Crommens assistance on the purchase of my new 2025 Chevy Trax. He helped explained the cars features, benefits, and helped my husband and I get the best price for the vehicle. purchase of my new 2025 Chevy Trax. He helped explained the cars features, benefits, and helped my husband and I get the best price for the vehicle. He really went above and behind to make sure we understood everything we were doing. We really appreciate the time and effort. More

My car's issues were a mystery. Rudolph service techs did a lot of work to finally pinpoint the issue. They communicated updates to me almost daily. They were great! Rudolph service techs did a lot of work to finally pinpoint the issue. They communicated updates to me almost daily. They were great! More

Dealer added items are too much. No option is given to the buyer. Stuck with a product I didn’t want. No option is given to the buyer. Stuck with a product I didn’t want. More

The Service Dept. is great, they have very nice waiting rooms and the staff is very cordial l. is great, they have very nice waiting rooms and the staff is very cordial l. More

Service manager provided excellent customer service by informing me of their process to order and install an accessory on my vehicle. I ordered the part and scheduled the installation a few days after the informing me of their process to order and install an accessory on my vehicle. I ordered the part and scheduled the installation a few days after the part arrived so I wouldn't have to wait. Great process and customer satisfaction. More

Excellent service! Thank you to all the staff, place is so clean and everyone was so polite and welcoming. Thank you to all the staff, place is so clean and everyone was so polite and welcoming. More

Awesome experience! Tommie Cromeens helped me with the process of purchasing my car and I will definitely be back again. Tommie Cromeens helped me with the process of purchasing my car and I will definitely be back again. More

Very friendly people, they make sure you andurstand everything about the vehicle you are buying. everything about the vehicle you are buying. More

Service representative was incompetent or just didn't care. Either way very dissatisfied with the service on this visit. care. Either way very dissatisfied with the service on this visit. More

I can tell you that the sales department severely lacks integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would be ignorant, and I would not pay attention, or I would not see the numbers they flipped on the sales contract. Moving numbers from their purchase of my trade-in vehicle to the number of the vehicle I was purchasing was something I guess they get away with all the time. The guy that wrote up the contract had a blank face with nothing to say when I asked him where he got the numbers he wrote into the contract. Yes the total at the end of the contract for the vehicle was the same, but they can add more commission to their pockets by flipping the numbers. Shady dealerships do this all the time. Then I get a conference call where they apologized for making the mistake, and it was only because they said they were old. Just another way to insult my intelligence. After I asked for an itemized addendum to contract which outlined the upgrades I paid to have the dealership install (because they only had the total amount listed on the contract for all upgrades), I found that they had double charged me for mats. They acted like it was no big deal, and they cut me a check (minus the taxes that I had now paid twice.) So they took my approx 7 bucks in extra taxes, and they kept it in the purchase price if the vehicle. When I asked them about the taxes, they said "well it's only like 7 bucks, but the salesman can give that to you if you want." xxx??!! I could have cared less about the 7 bucks if they hadn't already tried to be completely dishonest with me from the start. Needless to say, they haven't gone out f their way to pay me the $7 in taxes that I paid twice. I could go into more issues, but I think this should provide enough red flags to anyone that is considering purchasing a vehicle there. Just pay extremely close attention to detail if you buy/trade there, or else they will take your hard earned money to line their fat pockets. Good Luck More