Ruddell Automall - Service Center

Ordered a new part for our 2016 Silverado from the parts dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. T dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. The parts man still ordered the wrong one that we told him was the wrong one and after almost $50 up front would not take it back after it arrived. As far as I know the part is still at their store and I we out the cash. This is not the first time Ruddell has not followed our written instructions that cost us money but it was the last. We love our GM products and have 3 of them. We now use other dealers for parts and service. Fred Millar More

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told he My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's- More

Great people, friendly and clean dealership who go the extra mile to make customer experience high quality. extra mile to make customer experience high quality. More

Shay in the Quick Lube was super customer friendly and knowledgeable. Service was done quickly and met expectations. knowledgeable. Service was done quickly and met expectations. More

Ruddell has always done right by us for last 25 years. Don know what else to say Don know what else to say More