Royston Chrysler Dodge Jeep

Zero Star Rating The service department here is absolutely horrible! They like to screw people over on over priced parts and labor. They had truck for over a month, wa The service department here is absolutely horrible! They like to screw people over on over priced parts and labor. They had truck for over a month, wanted to charge us $2000 for the parts and labor they had done and the truck still wouldn't start. They also burnt up 2 batteries while the truck was there that we had to pay for! We got the truck and took it to someone else, he got the truck running and noticed that the oil pressure gage wasn't working. Note, We paid the dealership for a new oil pressure gage that apparently didn't get put on! I wouldn't even give this dealership any stars at all! More

Used vehicle ripoff I traded 2 vehicles in on the 2015 Jeep compass, Jeep had a miss in it that royston denied said it passed a 61 point inspection well after taking it b I traded 2 vehicles in on the 2015 Jeep compass, Jeep had a miss in it that royston denied said it passed a 61 point inspection well after taking it back for the third time the service manager drove it and acknowledged there was something wrong now they are charging me with the repairs hadn't even had it a month yet so if anyone is looking for a used car or truck DO NOT GO TO ROYSTON MORRISTOWN TN More

Bad people Please take my advice do not ever purchase a car at this dealership they screwed me and I'm in the car business actually so that should tell you somet Please take my advice do not ever purchase a car at this dealership they screwed me and I'm in the car business actually so that should tell you something please stay away More

Oil change Good got me and my granddaughter in and out like getting coupons so I can use dealerships. Please send out more coupons so we can come back Good got me and my granddaughter in and out like getting coupons so I can use dealerships. Please send out more coupons so we can come back More

Best dealership I've ever dealt with My husband and I have both had a wonderful experience with our car purchases and we recommend Royston Morristown to everyone. We were satisfied enough My husband and I have both had a wonderful experience with our car purchases and we recommend Royston Morristown to everyone. We were satisfied enough that we will return. More

Great service dept Always friendly helpful people I would recommend to anyone They keep my car clean I've never had a problem This is my second vehicle to bring the Always friendly helpful people I would recommend to anyone They keep my car clean I've never had a problem This is my second vehicle to bring there More

Good experience Jason was very helpful and easy to work with! He made the experience very easy and not stressful at all. We love the Jeep we purchased. Jason was very helpful and easy to work with! He made the experience very easy and not stressful at all. We love the Jeep we purchased. More

Always a pleasure to purchase here If have purchased several vehicles from Royston over the past few years. It is always a great experience to work a trade with the staff. I always feel If have purchased several vehicles from Royston over the past few years. It is always a great experience to work a trade with the staff. I always feel that I came out a winner when I leave there. More

Best buying experience Brenna, is one of the best salesperson I have ever the pleasure to deal with on a auto purchase. Not oh did she keep me posted on the deal. But delive Brenna, is one of the best salesperson I have ever the pleasure to deal with on a auto purchase. Not oh did she keep me posted on the deal. But delivery it time 2.5 hours away. More

Always great Great service and friendly staff. I would surely be coming back for service. I even, have had my mother bring her Kia here for service. Great service and friendly staff. I would surely be coming back for service. I even, have had my mother bring her Kia here for service. More