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Royal Pre-Owned Super Center - Service Center

Tucson, AZ

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9 Reviews

9 Reviews of Royal Pre-Owned Super Center - Service Center

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September 07, 2024

I just bought my vehicle from a different dealership in Tucson in June. The car already had to be worked on and it was sent to Ryan’s service center. Ryan authorized a loaner vehicle for me and saved me mo More

by Brittanydawson042011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Brianna is fantastic she gets the most out of my extended warranty, she’s been terrific with my daughter and her mini Cooper. She’s always right on top of everything she’s professional and friendly and alway More

by calvin1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Butler
May 18, 2023

such a great service writer would love to. do all my bussness with her a real assit to to royal More

by krystalmissu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Orantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Crystal went above and beyond. She was pleasant and very helpful. She was having to deal with our warranty insurance and was very patient. We will be returning for any service needed. Thanks again Crystal More

by Dan.bruns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Orantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Just wanted to give Ashton a huge thanks as well as sam for making my first car buying experience the best i could even imagine. More

by chrisrenteria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton James, Sam Rodriguez
January 26, 2021

Not impressed. Just bought a brand new MINI had an issue- left Ryan a message and he just never returned my call. Seems like lack of service runs in sales and service with management. More

by Kabrandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Hoganson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Mini of Tucson 4635 E 22nd amazing place to go shopping for car.I went there for my car and sales woman Simone sealer was so sweet and she was very helpful. I’m glad I went there and I experienced that. I More

by Bereket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simone Sesler
January 18, 2020

Simone was awesome. She made the process so smooth and was very helpful. We were in and out with no problems. I highly recommend her. More

by driscella13
Recommend Dealer
Yes
Employees Worked With
Simone Sesler
February 23, 2016

All Around Great Experience From the buying experience to the service department it's a great dealership. I leased a mini from them three years ago and it was such a wonderful d More

by Jhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Jo, Ali and Javier
Feb 24, 2016 -

Royal Pre-Owned Super Center responded

Thank you for your wonderful feedback! We love stories like this, we couldn't be happier that your car buying experience was above and beyond!! Ali, Javier and Jo are some of our best people over at MINI of Tucson. Please come back and visit us again, we are always happy to help in any way we can!