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35 Reviews of Royal Oak Ford - Service Center
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December 22, 2024
Fantastic service. Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! More
by Joedaniele
December 07, 2024
I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. I only trust Royal Oak Ford and of course George to repair my vehicle. I’m bringing my vehicle in Dec. 11th to have it checked for all repairs needed and an estimate. It will cost me a lot but, my brother wants to pay for the repairs. Just have to let you know that this 2006 Eddie Bauer edition Explorer has been a remarkable vehicle. Thank you Ford for making such a fine vehicle. More
by laurieburcal
November 11, 2024
My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is a fantastic service advisor who has always made sure my car is handled properly and attention paid to details. I am extremely picky about my Ford Escape and I feel they know this and make certain things are just right when the work is completed. More
by voodudrew
Employees Worked With
October 24, 2024
Always treated with respect. Never talked down to. Always kept up to date via progress reports. Never talked down to. Always kept up to date via progress reports. More
by Luddite Crete
Employees Worked With
July 08, 2024
Royal Oak Ford’s service department was great. Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so no cash out of my pocket for the services performed. By all means this is about the best dealer experience I’ve ever had over owning 22 vehicles. More
by Sarge
December 10, 2023
The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and tha brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and that includes the sales team. And of course the mechanics and technicians. More
by progan01
Employees Worked With
November 09, 2023
The best service I have ever had . Always polite great service. I wouldn't go anywhere else. Always polite great service. I wouldn't go anywhere else. More
by debbieg
Employees Worked With
October 25, 2023
Mike brought my vehicle right in when I arrived & made sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was on top of my visit and kept me updated. More
by chill.15655
Employees Worked With
October 21, 2023
Only thing I ask you to change is the long wait for service appointments otherwise all good service appointments otherwise all good More
by smm31110
October 10, 2023
I’ve had little contact with Royal Oak Ford since I’ve had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences have been very positive. The staff has been friendly, helpful and very efficient. Right from my salesman Anthony to the service technicians. RO Ford is a first class operation in my opinion. Thanks More
by Jsfallon
