Royal Oak Ford

Monday One of my friends recommended devin he did a great job finding what I liked ,he was very patient ,honest which is very rare to find that ,went over ev One of my friends recommended devin he did a great job finding what I liked ,he was very patient ,honest which is very rare to find that ,went over everything,great consumer service .i highly recommend royal oak dealership make sure ask for devin. More

Last minute purchase of new car Found a good deal online at this location, two hours from my house. Decided to drive to where the price was right! Completed the purchase within a ma Found a good deal online at this location, two hours from my house. Decided to drive to where the price was right! Completed the purchase within a matter of hours. While driving to the location, they worked with us to prepare the paperwork so we wouldn't have to wait long once we arrived. They talked us into adding on a tire care warranty package that we originally had no intention of including, BUT it has almost paid for itself in the first few weeks when we had an issue with one of the tires. Our rep Heather has been incredibly helpful, and easy to work with. She took plenty of time explaining all the features of the car, and has continued answering questions weeks after the sale. I work in a sales driven market so I understand this world. Heather provided a high level of customer service and treated us like more than just another sale, and this is the reason we would come back. More

Transit Vans are complicated Heather was able to find us the perfect transit van which isn’t easy since they have so many variations and even we weren’t exactly sure what features Heather was able to find us the perfect transit van which isn’t easy since they have so many variations and even we weren’t exactly sure what features we needed. She was very friendly and made it an enjoyable experience. We have already leased a truck from royal oak ford and will definitely continue to shop there in the future. From friendly dealers to the help in the finance and paperwork department t from don, we got an amazing deal and it really seemed like they were interested in helping us get better rates, warranties and service! More

Excellent sercice Heather went above and beyond in helping make my experience at royal oak ford as simple as possible. She was always very friendly and easy to contact Heather went above and beyond in helping make my experience at royal oak ford as simple as possible. She was always very friendly and easy to contact with any questions. The leasing process was seemless and was able to be completed promptly. Was a great time and will definitely return for future car needs! More

thanks for all the help. I had a very good experience at royal oak ford. I will go there again. thanks again for all the help Heather. cya later, steve I had a very good experience at royal oak ford. I will go there again. thanks again for all the help Heather. cya later, steve More

A Quick, convenient, friendly, compassionate & affordable c. Royal Oak Ford was wonderful to me. I received a very quick response when inquiring online during my vehicle search I was able to drive off with my ca Royal Oak Ford was wonderful to me. I received a very quick response when inquiring online during my vehicle search I was able to drive off with my car choice the day after discussing prices and options for the vehicle that was best for me. All of the staff who helped out went above and beyond what could have been considered reasonable, in order to assist me during my purchase. I am very grateful for the excellent customer service I received from Heather, Jeremy, Don, Dennis & Sydney. I love my Explorer. It has everything I need for a reasonable price. It was very convenient to make my purchase and I was embraced with so much compassion with regard to my personal circumstances that allowed me to have a wonderful experience with Royal Oak Ford. More

Amazing service! Heather Miller was amazing! She went above and beyond to help me purchase my focus! I would recommend her and Royal Oak ford to everyone!! Heather Miller was amazing! She went above and beyond to help me purchase my focus! I would recommend her and Royal Oak ford to everyone!! More

Excellent salesman Devin and Manager Jeremy Very quick service by Devin. No pressure and I received great service by him and all the other people that waited on me. I told Devin what I wanted an Very quick service by Devin. No pressure and I received great service by him and all the other people that waited on me. I told Devin what I wanted and left with exactly that. Glenn More

So Excited about my New Escape! I had the best experience with Devin! I was so nervous about giving up my 16 year old Escape, and he made the process super easy. He found me a great I had the best experience with Devin! I was so nervous about giving up my 16 year old Escape, and he made the process super easy. He found me a great new 2018 Escape with all the exact options that I needed (including color!) that drives beautifully. He also got me amazing value for my trade-in and managed to take care of all of this in just a few days so I could be ready to ski up north. Thank you so much Devin! More

My favorite salesperson Understand up front, I am not someone who generally enjoys salespeople. I cringe when people come to my door for solicitations, and I find most salesp Understand up front, I am not someone who generally enjoys salespeople. I cringe when people come to my door for solicitations, and I find most salespeople in retail establishments to be pushy and opportunistic. Evilasio is a very different experience. While fully knowledgeable and helpful, he's so non-pushy that you'd almost swear he doesn't work on any commission at all. I felt comfortable with him right away, and that's why I've continued to buy cars from him. If you share my general skepticism of salespeople, try this non-salesperson salesperson. You'll probably be pleasantly surprised like I was. Highly recommended. More